Insurance Sales Agent - Bettendorf, IA

AAA-The Auto Club Group•Bettendorf, IA
•$70,000•Onsite

About The Position

This is a full-time, hourly, non-exempt, W-2 sales role based in an AAA branch. The agent sells and services insurance, membership, and financial products while building a client base through customer relationships, outreach, community engagement, and referrals. Compensation includes base pay, commissions, performance incentives, and a $2,500 new-agent ramp-up incentive, with supplemental weekly support during the first seven months and an elevated commission structure during the first 15 months. Typical first-year earnings, including base pay, commissions, and bonuses, are stated as $70,000 or more. The role includes assessing customer needs and risks, identifying coverage gaps, recommending insurance solutions, and quoting, binding, and issuing policies in accordance with underwriting guidelines and regulatory requirements. Agents are expected to develop new business, retain clients, meet or exceed sales goals, and support customer satisfaction and loyalty. The position also involves prospecting at local branch and community events, building referral networks, and identifying opportunities to connect customers with Travel and Financial Services. The schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m. The work environment is a temperature-controlled AAA branch, with possible varied hours and weekends for local events and travel to local events. Training and support are provided, including help with licensing. The role offers a comprehensive benefits package and career development opportunities.

Requirements

  • Active state Property & Casualty Insurance Sales license.
  • Active state Life and Health Insurance Sales license, or ability to obtain it within 60 days of hire.
  • Qualify for, obtain, and maintain all applicable state licenses and appointments required to sell or service Auto Club Group membership products.
  • Obtain Health and Accident licenses and appointments where applicable, within the timeframe set by the business unit.
  • High school diploma or equivalent.
  • At least 1 year of customer-facing experience in a fast-paced, computer-automated business environment.
  • Ability to develop, manage, and close sales opportunities, including lead tracking, follow-up, pipeline management, and accountability for sales goals.
  • Ability to use consultative selling, product knowledge, listening, and customer discovery to assess needs, identify coverage gaps, and recommend tailored solutions.
  • Strong verbal and written communication skills and a customer-first mindset.
  • Proficiency with CRM platforms and Microsoft Office applications.

Nice To Haves

  • Insurance experience is helpful but not required.
  • Experience generating opportunities through referrals, outbound activity, networking, and other business-development efforts.

Responsibilities

  • Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products.
  • Identify customer needs, generate new business, retain existing clients, grow the insurance portfolio, handle objections, negotiate, close sales, and meet or exceed sales and incentive targets.
  • Conduct comprehensive insurance reviews, assess risks, identify coverage gaps, and recommend appropriate solutions.
  • Quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
  • Build and maintain rapport with members and clients, respond to inquiries professionally and promptly, and support customer satisfaction, loyalty, and trust.
  • Prospect through local branch and community events, expand referral networks, develop business opportunities, and identify cross-sell and referral opportunities for Travel and Financial Services.
  • Track leads and follow up consistently, manage the sales pipeline, and remain accountable for performance goals.
  • Use CRM platforms and Microsoft Office applications to support sales execution.
  • Travel to local events and work varied hours, including possible weekends for those events.

Benefits

  • Medical plans with multiple coverage options, including HSA eligibility
  • Prescription drug coverage
  • Dental and vision benefits
  • Employee Assistance Program
  • Company-paid basic life insurance
  • Optional supplemental life insurance and dependent coverage
  • Short-term and long-term disability coverage
  • Optional critical illness, accident, and pet insurance
  • 401(k) plan with company matching and additional company contributions
  • Health Savings Account and Flexible Spending Account options
  • Accrual-based paid time off
  • Company-paid holidays
  • Mental health day, floating holidays, and volunteer day
  • Paid parental, bereavement, jury duty, and military leave
  • Tuition assistance
  • Professional certification support with reimbursement for eligible programs
  • Career development and advancement opportunities
  • Complimentary AAA membership with roadside assistance and travel discounts
  • Adoption assistance program
  • Performance-based commissions, bonuses, and ramp-up compensation
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