Insurance Reconstruction Estimator

ServiceMaster Restore 9976 - Columbus•Columbus, OH

1d•$60,000 - $90,000

About The Position

Neverman Corporation is seeking an energetic, highly motivated, organized, and detail-oriented Insurance Reconstruction Estimator to develop accurate job estimates, establish job sales, and work with the team to produce projects. The position supports superior customer service and communication while managing multiple reconstruction projects and their outcomes. The role includes screening and qualifying potential reconstruction jobs; developing and finalizing scopes of work with adjusters and clients; assigning project managers; estimating project costs; projecting collections; and reviewing completed files for profitability and accuracy. It also involves building relationships with specialized subcontractors, communicating with insured parties and other stakeholders, training assigned personnel, supporting team performance, and applying company policies and safety practices. The estimator provides customer service, responds to concerns, coordinates timely job completion, assists with collections and problem solving, and contributes to company policies, procedures, and goals. The role may also include preparing scopes for water damage emergencies and carpet-cleaning estimates.

Requirements

Five years of industry experience in insurance reconstruction work.
Computer literacy and knowledge and experience with Xactimate, MS Outlook, Word, and Excel.
Possession of, or ability to obtain, an appropriate valid Ohio driver’s license.
Any combination of experience and education that provides the required knowledge and abilities may qualify.

Responsibilities

Screen and pre-qualify incoming potential structure and reconstruction jobs.
Review, proof, and finalize each job’s scope of work with adjusters and clients.
Assign a Project Manager to each job.
Project collections on jobs and assist the Team Coordinator and Administration with debt collection as needed.
Prepare accurate estimates listing all items required to complete repair work.
Review completed files for profitability and accuracy of the original scope of work.
Attend required company meetings and functions.
Recruit specialized subcontractors, establish rapport with them, and contract with them.
Respond quickly and accurately to adjusters, agents, property managers, tenants, and other concerned parties.
Make initial contact with the insured and adjuster.
Ensure assigned personnel are thoroughly trained in their duties and responsibilities, including safety precautions.
Manage details of multiple projects in an organized and efficient manner.
Represent the company positively through oral and written communication and visual presentation.
Implement best practices that support the company’s vision, mission, and goals.
Periodically write scopes of work for water damage emergencies and carpet-cleaning estimates.
Take responsibility for project outcomes and issues.
Help solve problems and motivate team members to improve company efficiency.
Apply safety rules and regulations and prevent work hazards.
Maintain the confidentiality of company, client, and personnel information.
Provide exemplary customer service, coordinate with the team for timely job completion, and respond to customer concerns.
Motivate others, develop their skills, convey a positive company image, and develop and implement company policies and procedures.
Complete delegated tasks on time, seek knowledge about new issues, cooperate with and respect others, follow company policies and procedures, and develop creative solutions to problems.