Insurance Reconstruction Estimator

Columbus•Columbus, OH

About The Position

Neverman Corporation is seeking an energetic, highly motivated, organized, and detail-oriented Insurance Reconstruction Estimator/Team Leader to develop accurate job estimates, establish job sales, and work with the team to produce projects. The role manages multiple reconstruction projects, supports project outcomes, and maintains strong customer service and communication with clients, adjusters, agents, property managers, tenants, subcontractors, and internal teams. The position also has leadership responsibilities, including training personnel, motivating team members, and developing and implementing company policies and procedures. The company describes itself as a fast-growing restoration business focused on exceeding client expectations. This franchise is independently owned and operated; applications and hiring decisions are handled by the franchisee.

Requirements

Five years of industry experience in insurance reconstruction work.
Computer literacy and knowledge and experience with Xactimate, MS Outlook, Word, and Excel.
Possess, or be able to obtain, an appropriate valid Ohio driver’s license.
Organizational and attention-to-detail abilities, customer-service standards, and communication skills consistent with the role; the posting states that any combination of experience and education likely to provide the required knowledge and abilities may qualify.

Responsibilities

Screen and pre-qualify incoming potential structure and reconstruction jobs.
Review, proof, and finalize each job scope of work with adjusters and clients.
Assign a Project Manager to each job.
Project collections on jobs.
Prepare accurate estimates listing all items required to complete repair work.
Review completed files for profitability and accuracy of the original scope of work.
Attend required company meetings and functions.
Recruit specialized subcontractors, establish rapport with them, and contract with them.
Respond quickly and accurately to adjusters, agents, property managers, tenants, and other concerned parties.
Make initial contact with the insured and the adjuster.
Ensure assigned personnel are trained in their duties and responsibilities, including safety precautions.
Manage details of multiple projects in an organized and efficient manner.
Represent the company positively in oral and written communications and visual presentations.
Implement best practices that support the company’s vision, mission, and goals.
Periodically write scopes of work for water damage emergencies and carpet-cleaning estimates.
Take responsibility for project outcomes and issues.
Help solve problems and motivate team members to improve company efficiencies.
Work with the Team Coordinator and Administration to collect project debts as needed.
Apply safety rules and regulations and prevent work hazards.
Maintain the confidentiality of company, client, and personnel information.
Provide exemplary customer service, coordinate with the team for timely job completion, and respond to customer concerns.
Motivate others, develop their skills, convey a positive image of the company, and develop and implement company policies and procedures.
Complete delegated tasks on time, seek information and knowledge on new issues, cooperate with and respect others, follow company policies and procedures, and develop creative solutions to problems.