Insurance Product Manager

Next Insurance•Boston, MA

4d•Hybrid

About The Position

ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

Requirements

5+ years of Commercial General Liability insurance and/or BOP product management, underwriting, actuarial, or risk management; Excess Casualty experience is a major plus.
Proven experience in using data driven methods in decision making and strong analysis skills
Experience optimizing and pricing casualty products using data, modeling, and loss ratio analysis
Comfortable with ambiguity, creative in building solutions, and rigorous in execution
Clear, structured communication skills for both technical and non-technical leadership audiences
Highly organized and capable of managing multiple workstreams across multiple functions
BA/BS degree

Nice To Haves

advanced degree (MBA, MS) or insurance certifications (e.g., CPCU) are a plus

Responsibilities

Own ongoing management of our commercial Casualty products, including coverage, pricing, underwriting logic, segmentation, and regulatory compliance.
Execute pricing and underwriting improvements by refining appetite, rating plans, forms, and risk selection based on loss drivers and portfolio performance.
Partner with Engineering and Technical Product to translate business priorities into shipped product and pricing changes.
Support product filings, working with Actuarial and Compliance to bring updates to market.
Analyze product and portfolio performance, identify improvement opportunities, and drive measurable impact on growth and loss ratio.
Conduct competitive and market research, incorporating customer and agent feedback into actionable product enhancements.
Partner cross-functionally with Actuarial, Data Science, Claims, Legal, and Operations to align execution with underwriting and profitability goals.
Communicate product updates and performance clearly to leadership and key internal and external stakeholders.