Insurance Product Development Analyst I

Michigan Millers Mutual Insurance Company • Lansing, MI

17h

About The Position

Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is a mutual insurance company, rated A (Excellent) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions in the United States. We believe in striving for growth without sacrifice and know that our culture creates and cultivates happy and dedicated employees, which we believe gives us the ability to deliver the highest level of customer service
The core values for Michigan Millers and Western National Insurance, Connectiveness – Accountability – Empowerment are incorporated into all that we do. Our workplace culture encourages employees to seek out learning opportunities and to strive for growth and development in the insurance industry.
We understand the importance of a positive work community and a healthy workplace environment when striving for organizational success. Our emphasis on internal growth and maintaining healthy team relationships translates into external growth and building sustainable customer relationships.
Michigan Millers is seeking a Product Development Analyst I to join our team!
The individual in this role will have the opportunity to ensure Western National remains in compliance with regulatory requirements impacting the filing and approval of insurance products.

Requirements

• Knowledge of personal and / or commercial lines products.
• Familiar with insurance policy language.
• Ability to communicate with internal and external customers.
• Strong attention to detail and accuracy.
• Demonstrated ability to prioritize projects and meet deadlines.
• Ability to organize and execute work independently.
• Bachelor’s degree or equivalent related experience.
• Proficient use of various core systems, office and computer equipment, and software packages.

Nice To Haves

• Coursework toward CPCU or other insurance designation preferred.
• Experience with System for Electronic Rate and Form Filing (SERFF) and bureau websites.
• Prior property-and-casualty insurance experience.

Responsibilities

• Monitors resources for legislative and regulatory changes and analyzes impact to Western National products.
• Identifies new requirements that may require policy and form language changes and implements rate, rule, and form changes to comply with statutory requirements.
• Works with the Actuarial Team on rate changes for assigned business lines and communicates changes to internal and external customers.
• Holds responsibility for a minimum of one line of business.
• Creates and manages state filings for assigned line(s) of business.
• Participates in the testing and auditing of assigned line(s) of business pre- and post-implementation.
• Responsibilities are performed in accordance with detailed guidelines, established practices, and standard procedures, occasionally requiring independent judgment and interpretation.
• Gathers input and makes recommendations to solve problems of moderate complexity.
• Deals with moderately complex problems that must be broken down into manageable pieces.
• Sees relationships between problem components and prioritizes them.
• Utilizes knowledge, experience, and available resources to find solutions.
• Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
• Stays in regular contact with internal customers, such as underwriting.
• Occasionally interacts with external customers.
• Performs special projects and other duties as assigned.

Benefits

• Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
• Wellbeing Program, including onsite fitness studio
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities
• Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level