Insurance Processor III

Allied Solutions LLC•Dakota Dunes, SD

5d•Onsite

About The Position

Insurance Processors interpret and accurately process insurance documents into Allied’s advanced tracking system for multiple financial-institution clients. Works in a busy, friendly and collaborative environment, ensuring high turnaround, productivity and quality standards are consistently met. Works in a team environment to meet department goals and benchmarks. Prolonged periods of sitting at a desk, working on a computer, being available and responsive via email/phone/messaging. This position requires knowledge of a multitude of processes & procedures to accurately process insurance documents.

Requirements

High school diploma or GED required.
1-2 years of work-related experience required
Prior data entry or insurance experience is required.
The bulk of this position is completed electronically via computer programs; being comfortable navigating computer systems & programs is a requirement.
Demonstrated and established knowledge in collaterals related to Condominiums, Commercial, and Equipment.
Demonstrated and established proficiency in CFPB and FEMA regulations and insurance coverages related to Hazard, Flood, Wind, Hurricane, General Liability, Workmen’s Comp, Builders Risk, Life, Condominium/Unit Owner and Earthquake.

Nice To Haves

Commercial insurance experience is strongly preferred.

Responsibilities

Analyze, and accurately enter auto mortgage, property and casualty GAP, AD&D, Vehicle Warranty, Credit Life, and Credit Life& Disability insurance documents into Allied’s advanced tracking system for financial institution clients. This role requires attention to detail and problem-solving skills to ensure the integrity of information, but it is not a 'heads-down' data entry position, as it involves navigating intricate document structures and making informed decisions. This role includes processing collateral types for commercial properties and equipment.
Accurately and efficiently working the matching program to apply insurance to a loan record & follow all procedures to ensure accuracy of data being processed according to compliance expectations and laws.
Accurately and efficiently process a high daily volume of insurance documents and premium invoices inputting all information into Allied’s tracking system according to multiple rules and exceptions with a focus on detail.
Perform data capture duties accurately and efficiently in various systems such as process in optical character recognition (OCR) validations, OCR review, and/or IDP (Intelligent Document Processing)
Utilizing department procedure manuals is a key element to success in this role.
Understand and follow scheduled workflow to meet appropriate department goals for productivity.
Switch priorities/focus quickly and frequently, prioritizing and handling multiple tasks, working independently in a fast-paced environment with little direct support from supervisor or management team.
Alert leadership team to any abnormalities in queue numbers or documents received
Gather information to answer questions, exchange related information and advice with co-workers and management.
Create and deliver training materials to be used for new & existing employees.
Mentor and train new or existing employees including leading group chats to answer questions and provide support regarding auto, commercial, and mortgage property and casualty insurance and collaterals.
Perform peer and process audits
Assist supervisors, operations risk & control with processing and/or research of nuanced and complicated projects for specific lenders, queues, or departments.
Assist leadership in presentation of new procedures