Insurance Processing Associate

Nebraska MedicineOmaha, NE
Onsite

About The Position

Provide customer service through efficient processing of required information throughout the process of scheduling, pre-registration/pre-admission, and insurance verification in a timely, organized, courteous and professional manner. Verify eligibility and benefits related to insurance coverage including co-pay requirements, deductibles, out of pocket, life time maximums, and obtain authorization and referral requirements on defined organizational accounts. Complete pre-registration process for ambulatory clinics.

Requirements

  • High school education or equivalent required.
  • Minimum of two years post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in accounts receivable, health care billing or customer service (one year of education equals one year of experience) required.
  • Multi-tasking and problem solving abilities required.
  • Knowledge of computer based programs such as Microsoft Excel and Word required.
  • Strong verbal and written communication skills required.
  • Strong organizational skills with aptitude for detail oriented work required.
  • Ability to type a minimum of 30 words per minute with 90% accuracy required.

Nice To Haves

  • Prior experience in an insurance or medical office environment preferred.
  • Associate's degree in business administration or college level business coursework preferred.
  • Certified coder preferred.
  • Knowledge of Correct Coding Initiative (CCI), Outpatient Code Editor (OCE), National Coverage Determination (NCD), and Local Coverage Determination (LCD) edits preferred.
  • Knowledge of third party payer edits preferred.
  • Working knowledge of medical terminology including International Classification of Diseases (ICD), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) coding preferred.
  • Knowledge of databases and flowcharting processes preferred.
  • 9005ICAL terminology preferred.

Responsibilities

  • Provide customer service through efficient processing of required information throughout the process of scheduling, pre-registration/pre-admission, and insurance verification in a timely, organized, courteous and professional manner.
  • Verify eligibility and benefits related to insurance coverage including co-pay requirements, deductibles, out of pocket, life time maximums, and obtain authorization and referral requirements on defined organizational accounts.
  • Complete pre-registration process for ambulatory clinics.
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