Processing Associate

New Life Center•Fargo, ND

1d•Onsite

About The Position

The Processing Associate is responsible for maintaining an efficient processing area and for ensuring a positive drop-off experience for all customers. This will be accomplished by providing a warm welcome at drop-off; maintaining a clean, well-organized, efficient processing area; processing items for the sales floor; pushing product to the sales floor; and assisting in other areas of the store and backroom, as needed. The Processing Associate will be cross-trained in all areas of the processing and retail environment to include, but not limited to providing excellent customer service, cash-handling procedures, receiving and processing donated goods, and pricing and stocking. At New Life Center, our work is grounded in our Christian mission and values. Each role contributes to the ministry and operations of the organization. We seek staff who are committed followers of Jesus Christ, aligned with our Statement of Faith, and who model our REAL values — Respectful, Encouraging, Accountable, and Loving — in their work and interactions.

Requirements

Personal, evident, growing relationship with Jesus Christ.
Compassionate heart for those in need.
Willingness to serve others.
Desire to see the lost transformed through the love of Christ.
Ability to pass a pre-employment drug test and background check.
Customer service orientation.
Attention to detail.
Ability to organize and prioritize duties.
Professional personal presentation.
Demonstrated work ethic with consistent attendance and punctuality.
Adapts positively to continuous change, maintaining flexibility.
Positive and friendly disposition.

Responsibilities

Provide fast, friendly service to donors by accepting and unloading their donated goods.
Receive and sort donations, evaluating and pricing under team lead oversight.
Maintain cleanliness and orderliness of the processing area.
Help move product through processing, and stock and merchandise as directed.
Assist processing staff with organization of donated goods in appropriate places.
Answer customer questions and assist customers as needed.
Process sales transactions, accurately and efficiently collecting payments.
Provide excellent customer service, answering questions, and promoting roundups.
Ensure accuracy of the cash drawer and vault at beginning and end of day.
Maintain assigned areas of the store to ensure areas are clean, safe, organized, and customer friendly.
Stock and merchandise sales floor as directed by team leads or management.