Insurance Credit & Collections Specialist

Elevance HealthLake Mary, FL
Hybrid

About The Position

The Insurance Credit and Collections Specialist is responsible for collection activities related to past due health insurance premiums and/or past due health insurance claims. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Requirements

  • Requires a H.S. diploma or equivalent and a minimum of 1 year of prior commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background.

Responsibilities

  • Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims.
  • Researches validity of past due and/or disputed debt.
  • Generates demand letters.
  • Prepares reports reflecting status of credit and collection activities for management review.

Benefits

  • paid holidays
  • Paid Time Off
  • incentive bonus programs
  • medical
  • dental
  • vision
  • short and long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service