Insurance Credentialing Supervisor

Bright Direction Dental • Elmhurst, NY

7d • Hybrid

About The Position

Bright Direction Dental partners with exceptional dental practices across six states, IL, IN, MI, OH, MO, and WI operating in a fast-paced, collaborative environment where dedicated professionals build strong relationships and deliver outstanding patient care. We believe excellence starts with our people — their work ethic, values, and commitment to growth. As our Insurance Credentialing Supervisor, you’ll continue to build and maintain a centralized credentialing program. You’ll manage provider enrollment, keep all payor relationships active and compliant, and serve as the company’s internal expert on all things credentialing. This is a high-visibility role with real organizational impact. Hybrid position but candidate must live within Illinois or NW Indiana.

Requirements

• 3+ years of dental credentialing experience in a lead role
• Strong compliance and payor enrollment expertise
• Exceptional attention to detail and record-keeping

Nice To Haves

• Bachelor’s degree preferred
• Multi-site or DSO experience a plus

Responsibilities

• Oversee the centralized credentialing program for all affiliated offices and providers
• Oversee the credentialing database, ensuring data accuracy and reporting to downstream systems
• Coordinate electronic credentialing applications from distribution through timely delivery to payors
• Monitor turnaround times and maintain meticulous records on all credentialing projects
• Track provider licenses and certificates, ensuring expirables are renewed ahead of deadline
• Maintain an up-to-date provider and location roster at all times
• Maintain accurate fee schedules across all practice management systems
• Collaborate with the Director of RCM on fee schedule negotiations
• Bring forward participation plan recommendations based on practice and provider needs
• Conduct credentialing audits in compliance with existing insurance contracts
• Serve as the primary compliance contact for all internal and external credentialing inquiries
• Present credentialing insights to internal and external stakeholders
• Build strong communication bridges between BDD support teams, practice teams, and payors
• Support onboarding credentialing for all new affiliated offices and providers
• Stay current on credentialing trends, regulatory requirements, and dental industry changes

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Voluntary benefit options
• Paid time off (PTO)
• Holiday pay
• 401(k) retirement plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level