Insurance Credentialing Supervisor
About The Position
Bright Direction Dental partners with exceptional dental practices across six states, IL, IN, MI, OH, MO, and WI operating in a fast-paced, collaborative environment where dedicated professionals build strong relationships and deliver outstanding patient care. We believe excellence starts with our people — their work ethic, values, and commitment to growth. As our Insurance Credentialing Supervisor, you’ll continue to build and maintain a centralized credentialing program. You’ll manage provider enrollment, keep all payor relationships active and compliant, and serve as the company’s internal expert on all things credentialing. This is a high-visibility role with real organizational impact. Hybrid position but candidate must live within Illinois or NW Indiana.
Requirements
- 3+ years of dental credentialing experience in a lead role
- Strong compliance and payor enrollment expertise
- Exceptional attention to detail and record-keeping
Nice To Haves
- Bachelor’s degree preferred
- Multi-site or DSO experience a plus
Responsibilities
- Oversee the centralized credentialing program for all affiliated offices and providers
- Oversee the credentialing database, ensuring data accuracy and reporting to downstream systems
- Coordinate electronic credentialing applications from distribution through timely delivery to payors
- Monitor turnaround times and maintain meticulous records on all credentialing projects
- Track provider licenses and certificates, ensuring expirables are renewed ahead of deadline
- Maintain an up-to-date provider and location roster at all times
- Maintain accurate fee schedules across all practice management systems
- Collaborate with the Director of RCM on fee schedule negotiations
- Bring forward participation plan recommendations based on practice and provider needs
- Conduct credentialing audits in compliance with existing insurance contracts
- Serve as the primary compliance contact for all internal and external credentialing inquiries
- Present credentialing insights to internal and external stakeholders
- Build strong communication bridges between BDD support teams, practice teams, and payors
- Support onboarding credentialing for all new affiliated offices and providers
- Stay current on credentialing trends, regulatory requirements, and dental industry changes
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Voluntary benefit options
- Paid time off (PTO)
- Holiday pay
- 401(k) retirement plan with company match
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What This Job Offers
Job Type
Full-time
Career Level
Senior
