Insurance Coordinator

Oral Surgery Partners • Wichita, KS

8d

About The Position

The Insurance Coordinator oversees insurance-related activities within an oral surgery practice. The role includes verifying coverage and benefits, obtaining pre-authorizations and referrals, preparing and following up on claims, resolving billing issues, communicating with patients about insurance and financial responsibilities, and maintaining compliant, accurate records. The coordinator works with patients, insurance companies, healthcare providers, and internal departments to support efficient insurance processes. The position requires strong communication, organization, attention to detail, knowledge of healthcare insurance and medical terminology, and the ability to work professionally in a fast-paced environment.

Requirements

• High school diploma or equivalency.
• Previous experience in insurance coordination, medical billing, or a related field is highly desirable.
• Familiarity with healthcare insurance policies, procedures, and regulations.
• Knowledge of healthcare regulations and compliance requirements.
• Strong communication and interpersonal skills.
• Professional, approachable demeanor.
• Detail-oriented and thorough approach to tasks.
• Excellent organizational and multitasking abilities.
• Proficiency with relevant software and systems for claims processing and record keeping.
• Knowledge of medical terminology and healthcare practices.
• Ability to work in a fast-paced environment and handle stressful situations professionally.
• Empathetic, patient-focused approach to care coordination.
• Independent decision-making skills and sound judgment.

Nice To Haves

• Certification in medical billing and coding or a related area.

Responsibilities

• Verify patient insurance coverage and benefits.
• Obtain pre-authorizations and referrals when required by insurance providers.
• Complete and submit required documentation accurately and on time.
• Prepare and submit insurance claims for reimbursement.
• Monitor claim status and follow up on submitted claims.
• Resolve insurance claim and payment issues or discrepancies.
• Process patient refunds as applicable.
• Answer patient calls and inquiries about insurance benefits and billing.
• Explain coverage and financial responsibilities to patients and address insurance-related concerns.
• Assist with billing processes and ensure accurate coding and billing for services rendered.
• Reconcile insurance payments and patient accounts; identify and correct billing errors or discrepancies.
• Maintain current knowledge of insurance regulations and compliance requirements.
• Ensure work complies with applicable laws, regulations, and organizational policies.
• Maintain accurate, organized records of insurance transactions and communications.
• Collaborate with healthcare providers, billing departments, insurance companies, and other departments to streamline processes.
• Participate in team meetings and contribute to process improvement initiatives.

Benefits

• Medical, dental, and vision insurance plans for full-time employees; two of the three medical plans include HSA eligibility.
• Company-paid life, AD&D, and long-term disability coverage.
• Voluntary life and AD&D insurance for employees and their families.
• Voluntary short-term disability insurance.
• Dependent Care Flexible Spending Account (FSA).
• 401(k) available starting with the first paycheck.
• Employer 401(k) contribution and profit sharing after six months of employment.
• PTO and eight paid holidays for full-time employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED