Insurance Clerk - Case Management - FT - 1st Shift

HH Health System•Huntsville, AL

About The Position

The Case Management Insurance Clerk ensures that authorization determinations are communicated to Case Management staff, delivers excellent customer service, and provides clerical support to the department. The role requires the ability to work independently while functioning effectively as a team member and seeking supervision when needed. The clerk organizes and prioritizes work, communicates effectively, and interacts courteously and professionally with staff at all levels.

Requirements

  • High school diploma.
  • Ability to work independently.
  • Excellent verbal and written communication skills.
  • Ability to function as a team member and seek supervision as needed.
  • Ability to organize and prioritize work.
  • Ability to interact courteously and professionally with all levels of staff.
  • Strong computer skills.

Nice To Haves

  • Experience in a customer service role is preferred.
  • Hospital experience is preferred.

Responsibilities

  • Communicate authorization determinations to Case Management staff.
  • Deliver excellent customer service.
  • Provide clerical support to the department.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • Flexible spending accounts
  • Short-term and long-term disability
  • Retirement account options with a 401(k) organization match
  • Nurse residency program
  • Tuition assistance
  • Student loan reimbursement
  • On-site training and education opportunities
  • Employee discounts
  • Continuing education
  • Shared Governance
  • Clinical Ladder
  • Child care
  • Wellness resources
  • On-site employee pharmacy and health clinic
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