About The Position

Responsible for follow-up on insurance billing and appeals activities, verifying accuracy and completeness of appeals and documentation, contacting insurance companies as well as other related duties to expedite appeals and payments from various payers for physician services.

Requirements

  • High school diploma or equivalent high school certification or combination of education and/or experience.
  • Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)
  • Collections Strategies
  • Communication
  • Computer Literacy
  • Confidential Data Handling
  • Medical Terminology
  • Office Equipment
  • Telephone System

Nice To Haves

  • No additional education unless stated elsewhere in the job posting.
  • No additional certification/professional licenses unless stated elsewhere in the job posting.
  • No additional work experience unless stated elsewhere in the job posting.

Responsibilities

  • Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
  • Makes collection calls to insurance companies and patients to ensure timely payment of claims.
  • Reviews remittance advises for rejection and accuracy of payment amounts.
  • Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursement.
  • Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
  • Responds to questions and requests from insurance companies.
  • Supports customer service unit in answering billing and collection questions.
  • Acts as back-up support for Accounts Receivable staff during peak times, vacations/illnesses.
  • Assists with training of co-workers.

Benefits

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Free Metro transit U-Pass for eligible employees.
  • Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
  • 4 weeks of caregiver leave to bond with your new child.
  • Family care resources are also available for your continued childcare needs.
  • Adult care resources.
  • Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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