Insurance Billing/Collection Assistant II (Remote) - Pre-Certification Services
About The Position
Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services. Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. Performs other duties as assigned by the supervisor and/or manager.
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience.
- Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)
Nice To Haves
- Claims Resolution
- Collections Strategies
- Communication
- Computer Literacy
- Confidential Data Handling
- Epic EHR
- Health Insurance Billing
- Health Insurance Portability & Accountability Act (HIPAA)
- ICD-10 Procedure Coding System
- Insurance Follow Up
- Medical Billing and Coding
- Medical Terminology
- Microsoft Excel
- Microsoft Word
- Office Equipment
- Telephone Communications
Responsibilities
- Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
- Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
- Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
- Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department.
- Interacts with management and staff members to discuss issues.
- Performs other duties as assigned by the supervisor and/or manager.
Benefits
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- We offer 4 weeks of caregiver leave to bond with your new child.
- Family care resources are also available for your continued childcare needs.
- Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
