Insurance Associate - Potential for Hybrid Work

Hub International InsuranceRockville, MD
Hybrid

About The Position

Discover a Career That Empowers You - Join HUB International. At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company. We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career. Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling. We would love for you to explore what is possible at HUB International. We currently have an opportunity for an Insurance Associate to join our team on a hybrid work schedule. The selected individual will play a key role on the account team interacting with clients to assess their needs and contribute to the presentation of tailored insurance solutions.

Requirements

  • A bachelor’s degree from an accredited 4 year college or university
  • A current insurance license or willingness to obtain an insurance license within 90 days of employment.
  • Excellent customer service and problem-solving skills.
  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office.
  • Mastery of virtual technology, including meeting scheduling, video display and screen sharing.
  • Ability to work in a team environment.
  • High level attention to detail is essential.
  • Excellent organizational, interpersonal, and communication skills.
  • 1-2 years of relevant experience

Responsibilities

  • Work closely with the account team on ongoing reporting and projects including vendor specifications, selection, implementation, communication.
  • Facilitate carrier calls regarding routine and urgent requests for outstanding tasks.
  • Assist in maintaining accurate client records, policy documentation, and other data.
  • Serve as a subject matter expert to clients answering questions and providing supporting account data.
  • Develop sustainable carrier relationships that allow team members to stay informed of updates, changes and opportunities.
  • Serve as a liaison to clients regarding all aspects of their account.
  • Work with vendors regarding claims, eligibility, and ongoing service.
  • Attend and complete any training sessions or assignments as required.
  • Present a professional image as a representative of the company.
  • Establish and maintain effective professional working relationships with co-workers, and every level of management.
  • Communicate with co-workers, management, clients, and others in a courteous and professional manner.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Responsible for completing all assigned tasks or projects, as needed.
  • Other job responsibilities as assigned by management.

Benefits

  • Medical, Dental, Vision, and Prescription Drug Coverage
  • Health Plan Reimbursement Program
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
  • 401(k) Savings Plan
  • Life and Disability Plans
  • Long-Term Care
  • Employee Assistance Program (EAP)
  • Comprehensive Wellness Program
  • Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
  • Low-Cost Loan Program and Student Loan Resources
  • Vacation, Holiday, Sick, and Personal Time Off
  • Flexible Work Arrangements
  • Dress for Your Day Policy
  • Comprehensive Onboarding and Continuing Education
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