Insurance AR Specialist-New York

Dental Care Alliance • City of Albany, NY

1d • Onsite

About The Position

The Insurance A/R Support Specialist is responsible for monitoring, researching, and resolving outstanding insurance accounts receivable over 30 days. This role ensures claims are accurately followed up on, required attachments are submitted through Denticon, and all DentalXChange errors are reviewed and corrected in a timely manner. The specialist supports the revenue cycle by reducing aged A/R, improving first-pass claim approvals, and expediting insurance reimbursement.

Requirements

• Experience with insurance accounts receivable
• Proficiency in Denticon
• Ability to research claim status via payer portals and phone calls
• Understanding of timely filing limits
• Experience with DentalXChange

Nice To Haves

• Experience in a Revenue Cycle Management team
• Familiarity with DCA's AmaZing Training philosophy

Responsibilities

• Submit claims daily with required attachments in Denticon.
• Review and correct all DentalXChange errors daily.
• Utilize Denticon Task Manager to work all outstanding insurance A/R aged 30+ days (by payer, age bucket and value).
• Research claim status via payer portals and phone calls when needed.
• Document claim follow-up notes clearly and accurately within Denticon.
• Escalate denial patterns to leadership for root-cause intervention.
• Monitor timely filing limits to prevent aged claims from expiring.
• Utilize Denticon Task Manager to collaborate with office teams to request additional documentation when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed