Insurance AR Specialist

CBS Medical Billing & Consulting LLC•Exeter, NH

2d•$18 - $26

About The Position

We’re looking for an experienced Insurance AR Specialist who thrives on follow-up, denial resolution, and solving complex payer issues. If you’re persistent, analytical, and know your way around payer portals and aging reports, this is your opportunity to make a real impact. In this role, you’ll sit at the center of the revenue cycle — ensuring claims are followed through to resolution and cash flow stays healthy for our clients.

Requirements

Proven experience in insurance AR follow-up and denial management
Strong understanding of the full medical billing lifecycle
Knowledge of Medicare, Medicaid, and commercial payer processes
Ability to interpret EOBs/ERAs and identify root causes of denials
Excellent time management and organizational skills
Confident communicator who is comfortable speaking with payers
Persistent, solution-oriented mindset with strong attention to detail

Responsibilities

Work all aging accounts (30+ days) for assigned clients using payer calls, online portals, and claim status tools
Investigate and resolve denials, underpayments, payment delays, and requests for additional information
Execute denial management strategies in alignment with client contracts and internal protocols
Identify accounts over 90 days and escalate appropriately for strategic review
Resubmit corrected claims and appeals as needed to drive resolution
Identify recurring denial patterns and payer trends
Communicate issues, policy changes, and insights to the Client Success Manager
Collaborate with internal teams to proactively improve billing performance and reduce future denial
Accurately document all actions taken across multiple billing platforms
Maintain proficiency in assigned billing software systems and payer portals
Keep detailed, audit-ready records of claim activity and follow-up efforts