Insurance AR Specialist

Dental Care Alliance • Sarasota, FL

3d

About The Position

The Insurance A/R Support Specialist is responsible for monitoring, researching, and resolving outstanding insurance accounts receivable over 30 days. This role ensures claims are accurately followed up on, required attachments are submitted through Denticon, and all DentalXChange errors are reviewed and corrected in a timely manner. The specialist supports the revenue cycle by reducing aged A/R, improving first-pass claim approvals, and expediting insurance reimbursement.

Requirements

• Experience with insurance accounts receivable.
• Proficiency in Denticon.
• Familiarity with DentalXChange.
• Ability to research claim status via payer portals and phone calls.
• Strong documentation skills.
• Understanding of timely filing limits.

Nice To Haves

• Experience in a Revenue Cycle Management team.
• Knowledge of DCA's AmaZing Training philosophy.

Responsibilities

• Submit claims daily with required attachments in Denticon.
• Review and correct all DentalXChange errors daily.
• Utilize Denticon Task Manager to work all outstanding insurance A/R aged 30+ days (by payer, age bucket and value).
• Research claim status via payer portals and phone calls when needed.
• Document claim follow-up notes clearly and accurately within Denticon.
• Escalate denial patterns to leadership for root-cause intervention.
• Monitor timely filing limits to prevent aged claims from expiring.
• Utilize Denticon Task Manager to collaborate with office teams to request additional documentation when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed