Insurance Analyst - Riskonnect Implementation Support
About The Position
We are seeking a Contract Insurance Analyst to support the implementation of Riskonnect, an enterprise insurance and claims management platform. This role will partner closely with the Insurance Risk Manager and project stakeholders to support system configuration, testing, and reporting. This is a hands-on, execution-focused role well suited for a detail-oriented analyst who enjoys working with insurance data, systems, and structured processes. The role will be heavily involved in ensuring that insurance and claims information is accurate, complete, and usable within Riskonnect. The majority of this role will be dedicated to supporting the build, testing, and rollout of Riskonnect, including: Helping configure and test insurance policy records and coverage details, claims intake, tracking, and lifecycle workflows, user roles, permissions, and basic reporting. Participating in user acceptance testing (UAT) and documenting issues, defects, and enhancement requests. Supporting creation of system documentation, job aids, and basic training materials. Acting as a point of coordination between internal users and the Riskonnect implementation team for testing feedback and issue resolution. Success in this role means clean, reliable insurance and claims data in Riskonnect and a smooth transition to ongoing system use. Secondary Responsibilities include assisting with day-to-day insurance administration as needed during the implementation period, supporting claims tracking and reporting, helping prepare renewal data, exposure summaries, and schedules for internal and external use, and maintaining organized records of policies, claims documentation, and correspondence.
Requirements
- 2–5 years of experience in insurance, risk management, finance, accounting, or a related analytical role
- Familiarity with commercial insurance concepts (property, casualty, claims)
- Strong attention to detail and comfort working with data, spreadsheets, and structured information
- Ability to follow defined processes while identifying data quality issues or inconsistencies
- Strong organizational and communication skills
- Ability to work independently in a contract environment
Nice To Haves
- Experience with Riskonnect (policy, claims, or reporting modules)
- Experience supporting system implementations, upgrades, or data migrations
- Exposure to utilities, energy, infrastructure, or regulated industries
- Advanced Excel skills, including data cleanup, reconciliation, and analysis
- Experience working with insurance brokers, claims adjusters, or third-party vendors
Responsibilities
- Configure and test insurance policy records and coverage details
- Configure and test claims intake, tracking, and lifecycle workflows
- Configure and test user roles, permissions, and basic reporting
- Participate in user acceptance testing (UAT) and document issues, defects, and enhancement requests
- Support creation of system documentation, job aids, and basic training materials
- Act as a point of coordination between internal users and the Riskonnect implementation team for testing feedback and issue resolution
- Assist with day-to-day insurance administration as needed during the implementation period
- Support claims tracking and reporting
- Help prepare renewal data, exposure summaries, and schedules for internal and external use
- Maintain organized records of policies, claims documentation, and correspondence
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
