Insurance Agent

Arkansas Federal Credit Union•North Little Rock, AR

10d

About The Position

A Licensed Insurance Professional is responsible for selling, servicing, and renewing insurance policies while providing excellent customer service to individuals and businesses. The role involves assessing customer insurance needs, explaining coverage options, preparing quotes, processing policy applications, and ensuring compliance with Arkansas insurance regulations and company guidelines. Insurance Agent employees typically develop relationships with clients, assist with policy changes and claims inquiries, maintain accurate records, and support sales and retention goals. They work under the guidance of experienced agents or management while building product knowledge and developing their sales and customer service skills.

Requirements

High school diploma or equivalent.
Arkansas Property & Casualty Insurance License.
Relationship-focused approach and genuine enjoyment of helping clients find solutions that meet their insurance needs.
Effective communication with clients in person, over the phone, and through digital channels.
Strong attention to detail and organizational skills, with the ability to manage multiple priorities.
Commitment to exceptional client service and building long-term relationships.

Responsibilities

Build and maintain strong client relationships by identifying insurance needs and providing personalized coverage recommendations.
Sell and service personal and commercial insurance products while delivering an exceptional client experience.
Educate clients on coverage options, policy features, and risk management solutions to help protect their financial well-being.
Process policy changes, renewals, endorsements, claims-related inquiries, and other account servicing requests accurately and efficiently.
Generate new business opportunities through referrals, networking, outbound prospecting, and cross-selling efforts.
Maintain accurate records and ensure all activities comply with agency, carrier, and regulatory requirements.
Collaborate with team members to achieve sales, retention, and client service goals while contributing to a positive team environment.

Benefits

Four weeks of paid time off and 11 paid holidays in the first year.
Basic health, dental, and vision plans fully paid by the employer for employees and dependents.
Life insurance at no cost to employees.
Advancement opportunities.
Incentive compensation opportunities.
Learning and development opportunities.
Employer-paid long-term disability insurance.
401(k) matching plus an additional pension plan at no cost to the employee.
Education assistance.
Paid community involvement up to 48 hours for hourly employees.
No weekends.