Insurance Agent, Inbound Sales

Polly - Insurance
•$60,000 - $85,000•Remote

About The Position

Polly is hiring a remote, home-based personal lines insurance sales agent to advise customers and sell insurance policies using Polly’s technology products. The agent works with motivated car buyers who submit inbound leads and handles an average of 150 leads per month, without cold calling. The role involves preparing personalized quotes across multiple carrier systems, cross-selling coverage, advising customers, closing sales, and providing a strong customer experience. The Sales Center operates Monday through Friday from 9:00 a.m. to 8:00 p.m. ET and Saturdays from 10:00 a.m. to 7:00 p.m. ET. After full-time training, the new-agent schedule is 11:00 a.m. to 8:00 p.m. ET, four days per week, plus every Saturday from 10:00 a.m. to 7:00 p.m. ET. Schedules are assigned based on business needs. Training is full-time at 40 hours per week for four weeks, with alternating weekly schedules: two weeks Monday through Friday and two weeks Tuesday through Saturday, 10:00 a.m. to 7:00 p.m. ET. Average-performing agents have the opportunity to earn $60,000–$85,000 in total annual compensation. Salary is based on location and experience. Polly provides computer equipment. The position requires a dedicated, professional home workspace and reliable high-speed wired internet.

Requirements

  • Hold a valid Property and Casualty insurance license.
  • Have at least 1 year of experience selling auto and home insurance in a call center.
  • Have experience selling multiple carriers and coverages across multiple states.
  • Be persuasive, persistent, and confident in closing sales in a fast-paced setting.
  • Have excellent communication, organization, and multitasking skills.
  • Show initiative in following up with warm leads to complete deals.
  • Maintain a dedicated, distraction-free professional home workspace with a dedicated desk.
  • Maintain availability during assigned work hours and adhere to schedules based on business coverage needs.
  • Meet established productivity, quality, and performance standards.
  • Be able to navigate multiple computer systems while actively engaged with customers.
  • Have reliable high-speed wired internet from a major ISP: at least 25 Mbps download and 10 Mbps upload; 50 Mbps download and 25 Mbps upload or higher is recommended.

Nice To Haves

  • Experience with AMS360, PL Rater, and/or other rating tools.

Responsibilities

  • Handle an average of 150 inbound leads per month from motivated real-time car buyers; no cold calling.
  • Navigate multiple carrier systems to prepare personalized quotes and cross-sell policies.
  • Provide expert advice and recommendations to customers and clients.
  • Close sales at a strong conversion rate using the inbound lead flow.
  • Deliver a strong customer experience at every touchpoint.
  • Follow up with warm leads to move deals to completion.
  • Maintain availability during assigned work hours and adhere to assigned schedules, including evenings and Saturdays.
  • Meet established productivity, quality, and performance standards.
  • Navigate multiple computer systems while actively engaging with customers.

Benefits

  • Medical, dental, and vision insurance
  • HSA, FSA, Dependent Care FSA, and commuter pre-tax benefits
  • Three weeks of PTO allowance
  • Paid parental leave and baby cash
  • Generous holiday time
  • Matching 401(k) contributions
  • Life and disability insurance
  • Work from home
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