Insurance Agency Trainer

Angela Adams Consulting Inc•North Charleston, SC

3h•Remote

About The Position

Remote Position – Travel Required. You’ve spent years working in or with an independent insurance agency. You know the workflows, the systems, the challenges, the chaos, and the moments when things finally click. You’ve trained others, fixed broken processes, and quietly become the person everyone goes to when they’re stuck. Now imagine doing that work without being tied to any one agency, book, or set of limitations. At Angela Adams Consulting, we help independent insurance agencies operate better, grow smarter, and use technology the way it was meant to be used. We’re looking for experienced insurance professionals who want to turn their knowledge into impact and help agencies across the country thrive. Angela Adams Consulting is the premier resource for independent insurance agencies providing advice, custom solutions, and remote services related to front and back-office insurance agency operations. Our Consultants, Trainers, Account Managers, Processors, and Insurance Specialists are the most elite professionals in the industry. Become part of a team that truly values collaboration, innovation, and shining the light to success for all independent insurance agencies. Our work schedule is flexible, and most employees work from the comfort of home, allowing them to enjoy work and a personal life. We provide extensive job training, and our Lighthouse Academy is available to all employees, providing an abundance of opportunity for professional growth in a variety of areas.

Requirements

Team-oriented, collaborative mindset
Solution-focused approach to problem solving
Strong conflict resolution and relationship management skills
Confidence and credibility to present your value to prospective clients and build trust quickly
Clear, professional written and verbal communication, including the ability to explain complex topics
Critical and creative thinker who challenges assumptions and seeks better ways to work
Minimum of five years’ experience working with or for independent insurance agencies
Strong working knowledge of insurance coverage and agency accounting procedures
Proficiency with insurance agency management systems, with the ability to learn new platforms quickly
Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
Highly organized with strong attention to detail and the ability to manage multiple accounts
Reliable PC with high-speed internet and appropriate security protection
Ability to travel approximately 8–12 days per month as needed

Responsibilities

Partner with agency owners and teams to improve operations, workflows, and performance
Guide teams in using modern agency management systems and technology in practical, right-sized ways
Support agencies in developing and empowering their people
Improve the customer experience for agency clients by streamlining workflows, reducing friction, and creating consistent service experiences across the agency.
Deliver consulting, training, and advisory services tailored to each agency’s size and stage
Build long-term client relationships rooted in trust and real results
Collaborate with our Accounting, CSR, and Advisory teams to deliver holistic solutions