Insurance Administrative Coordinator

Horst Group•Lancaster, PA

1d•Hybrid

About The Position

Horst Insurance is dedicated to providing legendary insurance services to its clients. From our team approach to providing unique services and resources, Horst Insurance has one simple goal, to become our client's trusted insurance advisor. Horst Insurance provides commercial and personal insurance services and employee group benefits to over 7,500 businesses and families in Pennsylvania, Maryland, and Delaware. We are seeking a detail-oriented and organized Insurance Administrative Coordinator to support our group benefits team. In this role, you will be handling day-to-day administrative and servicing tasks for all new business and renewal accounts within the department. This position is ideal for someone with strong organizational skills and a passion for client service in the insurance industry.

Requirements

Associate's Degree in Business Administration, Insurance, or a related field preferred; High School Diploma or equivalent required.
Must have 2-3 years of employee benefits experience.
Must hold a PA Producer License with Life, Accident and Health Lines of Authority (or ability to obtain within 6 months of hire).
Strong attention to detail, organizational abilities and data accuracy.
Excellent verbal and written communication skills for client interactions.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to prioritize tasks, manage time effectively, and work in a fast-paced environment.
Professional demeanor with a client-focused mindset and problem-solving aptitude.

Nice To Haves

Prior experience in a general office setting-particularly within an insurance agency – is preferred but not required.

Responsibilities

Manages marketing of new and renewal business accounts by gathering information, obtaining and tracking carrier quotations, and ensuring timely follow-up.
Utilizes rating systems and tools (including group carrier systems and ACA platforms) to generate and manage insurance quotes.
Maintains accurate records, reports, and documentation within agency systems, including renewal outcomes, marketing materials, and client mailing lists.
Stays informed on carrier products, updates, and industry changes by attending meetings, communicating insights to the team, and coordinating carrier interactions.
Performs all other duties at the request of the Vice President – Employee Benefits.