Insurance Administrative Assistant
About The Position
Atlantic Insurance is looking for an Insurance Administrative Assistant to join their growing team. This role is perfect for someone who enjoys customer service, administrative work, and being a key contributor to a collaborative, member-focused environment. As an Insurance Support Specialist, you'll play a vital role in supporting the insurance team, ensuring exceptional service for members, and helping maintain accurate, efficient insurance operations. No insurance experience is required, just a positive attitude, strong communication skills, and a willingness to learn.
Requirements
- High school diploma or GED required.
- Strong written and verbal communication skills.
- Functional with software packages including MS Office and core processing.
- Ability and willingness to work toward obtaining an insurance license through company-supported training and study resources.
Nice To Haves
- Previous customer service experience preferred.
Responsibilities
- Responding to member phone calls and insurance-related service requests
- Processing billing inquiries and payments
- Updating addresses and maintaining customer records
- Providing auto ID cards and evidence of insurance documents
- Verifying insurance coverage for lenders, mortgage companies, and auto dealerships
- Monitoring policy cancellations and renewal activity
- Tracking claims and updating information within our agency management system
- Reviewing reports to identify renewal opportunities and ensure policies remain current
- Supporting daily reporting, downloads, communications, and administrative processes
- Collaborating with sales and service team members to deliver exceptional member experience
Benefits
- company-supported training and study resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
