Insurance Accounts Receivable Specialist - FT (On-site)

Nebraska Orthopaedic Center•Lincoln, NE

8d•Onsite

About The Position

We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination. Our physicians have trained among some of the top medical experts and training facilities in the nation. We place a great deal of value on each and every opportunity we have to assist patients to regain the quality of life they deserve. Our commitment to the University of Nebraska Athletic Department (Husker Team Physicians), area high schools and recreational athletes shows our motivation to minimize an athlete’s downtime so they can compete to the best of their ability.

Requirements

High School diploma or GED.
Knowledge of accounts receivable preferred.
Health insurance knowledge.

Nice To Haves

Knowledge of CPT, HCPCS and ICD-10 coding.
Knowledge of Microsoft office applications (Outlook, Word, Excel, OneDrive, OneNote, etc.) is preferred.
Experience with electronic tools to increase efficiency and complete tasks (electronic faxing, emailing, claims filing and follow up).
Looking to be part of a team atmosphere that also has individual goals.
Patient care at the forefront of all tasks.
Embrace change for the betterment of patient care and workflows.
Willing to assist where needed on the team to cover time out of other team members.

Responsibilities

Follow up on insurance claims to ensure highest reimbursement.
Perform insurance appeals as needed.
Use a variety of tools to efficiently follow up on claims (follow up queue, websites, online chats, phone calls, emails, etc.).
Collaborate with provider representatives at insurance companies to overcome denial trends.
Answer patient, clinic and team questions about insurance coverage, pre authorizations and claims.
Communicate trends to the coding staff to increase initial clean claim rate.
Communicate with patients when they are needed to assist in a denied claim.
Handle in bound patient phone calls concerning over all account questions and takes payments as needed.
Research insurance overpayments as necessary.
Attend required meetings and participates in committees as requested.
Regular and reliable attendance is an essential function of the job.