American Regional Training, Instructor

Piedmont Airlines•Charlotte, NC

6d•Onsite

About The Position

Piedmont Airlines is seeking a motivated, reliable professional to join their American Regional Training Department as an Instructor. The primary responsibility of this role is to deliver quality classroom training to students including managers, agents, and supervisors from various stations, as well as vendor employees. The successful candidate will possess a minimum of one year of airline experience, proficiency in Microsoft Office Suite, and strong communication skills. This position reports to the Manager, Training Resources.

Requirements

One (1) year of airline experience
Ability to work independently, set and meet own deadlines
Ability to work well with all levels of management and support staff
Excellent verbal and written communication skills
Familiarity with Microsoft Office Suite
Ability to work a flexible schedule
Valid driver’s license and clear driving record
10-year Criminal History Records Check
Drug screen
Proof of high school or GED completion
Minimum 18 years of age

Nice To Haves

Knowledge of QIK, Sabre, and airport environment
Prior teaching experience in a corporate environment
Bachelor’s degree in a related field

Responsibilities

Provide a quality classroom product to students, including managers, agents, and supervisors from stations, and vendor employees.
Teach core training modules covering QIK Sabre, Net Tracer, Ramp – Eagle Ground Operations Manual (EGOM), Complaint Resolution Official (CRO), Jetbridge, and Transfer Assist.