Instructor - Hockey

Facility Management Corp•Worcester, MA

7d•Onsite

About The Position

FMC Ice Sports is seeking Lead Instructors to work under the general supervision of each program’s Supervisor. Instructors assist with or teach groups and lessons for FMC learn-to-skate and/or learn-to-play programs. The role involves interacting with children and adults, demonstrating proper skating techniques, and performing customer experience-related duties. Most programs take place in the afternoon, evenings, and on weekends; program dates and times may vary. Pay is based on experience and industry-related qualifications. Training pay is $20–$30 per hour based on instructor level. After training, instructor-related work pays $22–$32 per hour, while non-instructor-related work pays $17–$18 per hour based on instructor level. Offers are contingent on passing background checks, including CORI, SORI, and National Criminal History Background checks.

Requirements

Ability to ice skate proficiently.
Hockey players must have participated in multiple years of formal league play.

Nice To Haves

Previous experience assisting with or teaching skating classes.
Figure skaters who have achieved and passed ISI Freestyle 4 or USFS Freeskate 4 and up.

Responsibilities

Use customer service skills effectively to manage customer interactions.
Educate the public about safe habits and attitudes for ice activities.
Accurately evaluate student placements for skating instruction.
Prepare and complete program documents, including attendance records and recommendations.
Enforce rink policies and operating procedures.
Execute policies and procedures professionally and accurately.
Maintain a clean and safe environment for patrons and staff.
Complete tasks assigned by the Program Supervisor on time.
Attend scheduled staff meetings.
Perform other related or similar duties as assigned.