Instructor- Customer Service Training Program
Canadian Immigrant Women's Association•Calgary, AB
•Onsite
About The Position
The instructor is responsible for delivering high-quality, learner-centered instruction that supports participants in achieving their learning and employment goals. The role includes curriculum delivery, participant assessment, individualized support, and contributing to program planning and continuous improvement.
Requirements
- Experience in delivering training programs.
- Knowledge of adult learning principles.
- Strong communication and interpersonal skills.
- Ability to assess participant progress.
- Experience in curriculum development or adaptation.
Nice To Haves
- Experience in customer service industry.
- Familiarity with various assessment methods.
- Experience with online learning platforms.
Responsibilities
- Deliver high-quality, learner-centered instruction.
- Support participants in achieving their learning and employment goals.
- Curriculum delivery.
- Participant assessment.
- Provide individualized support.
- Contribute to program planning and continuous improvement.
Benefits
- Competitive salary & benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
