Warehouse Training Instructor

St. Mary's Food Bank•Phoenix, AZ

6d•Onsite

About The Position

The Warehouse Training Instructor oversees the computer-based training and hands-on instruction of a diverse group of individuals as part of a food bank training program aiming to increase self-sufficiency and leading them to employment. This role directs and works alongside students to provide them with the tools needed for success in the warehousing industry. The instructor collaborates with the Student Recruiter, Career Services Specialist, Student Development Specialist, and warehouse operations staff to offer training support and ensure program objectives and processes are aligned and effective.

Requirements

Associate degree and/or 2 years minimum warehouse work-related experience.
Basic computer literacy and data entry skills.
Valid Arizona driver’s license.
Certified in Material Handling Equipment.
OSHA Certified.
Moderate ability to use Microsoft Products (Outlook, Excel, Word, Teams, etc.).
Ability to think creatively and come up with solutions.
Ability to take initiative and work independently to establish and manage work priorities, activities, and timelines to achieve results.
Strong attention to detail.
Strong work ethic, ability to learn quickly and adapt to change.

Nice To Haves

Be a Team Player with a positive, friendly attitude.
Demonstrate excellent customer service skills.
Can work independently with minimal supervision.
Flexible, self-starter and self-directed individual with the ability to work independently and effectively.
Understands the flow of warehouse processes.
Sensitivity to diversity and the ability to work with people of different nationalities, ethnic origins, and socioeconomic levels are essential.
Good inter-personal skills with the ability to interact professionally with the public.
Must be able to remain calm and adaptable in stressful situations.
Honesty, integrity, and commitment to the Food Bank’s mission.
Ability to understand and actualize the Food Bank’s values.
Previous training/instruction and development experience required.

Responsibilities

Instructing students about safety in the warehouse (OSHA), proper receiving and inventory control measures, tools and equipment, and logistics through classroom instruction and hands-on demonstrations.
Coordinating with other team members to ensure materials taught in the classroom and warehouse align with employer expectations.
Providing hands-on training on the proper use of forklifts, electric pallet jacks, and other equipment as needed.
Working one-on-one with students who are struggling.
Sharing best practices learned from real-world experience to prepare students for the industry.
Facilitating and overseeing computer-based curriculum to ensure students understand the knowledge, skills, and abilities associated with a warehouse career.
Coordinating student schedules to work in various aspects of the warehouse and distribution center.
Assisting in the development of alternative training methods if expected improvements are not seen.
Delivering/facilitating assigned curriculum and creating a motivating classroom environment.
Collecting feedback on classes from attendees for future improvements to content and presentation.
Observing students during instruction to assist in evaluating student performance and behavior.

Benefits

Competitive Pay
Starting pay $50K/year
Tuition Assistance
Employee Referral Bonus Program
401(k) Retirement Savings Plan with a generous employer match
Medical and Insurance Coverage
An employee-only medical plan at no cost to you
4 low-cost employee-only, spouse and/or family member medical plans
Vision and Dental coverage
Health Savings Account generously funded by the employer
Flexible Spending Account options
Short- and Long-Term Disability, Life and Accidental Death & Accident Insurance at no cost to you.
Employee Assistance and Wellness Programs
Optional Pet Insurance and Legal Shield Identity Theft offering
15 PTO days, accrued bi-weekly, that increases with length of service
40 hours of Personal/Sick time
8 Company Paid Holidays