Instructor, Adult Programs

Boston Bouldering Project, LLC•Somerville, MA

About The Position

BP Adult Climbing Instructors are responsible for bringing the industry’s most unique, accessible, and innovative climbing instruction experience to life. They are responsible for providing unparalleled levels of customer service, engagement, and connection as they introduce people to and support them on their lifelong journey with climbing in a way that is healthy, sustainable, fulfilling, and fun.

Requirements

Climbing experience significantly higher than the level of instruction being performed is required
Good communication skills and the ability to provide, receive and implement feedback
Desire to continually work to improve own climbing, instructing, and interpersonal skills
Passion for climbing and community development
Ability to move 50lbs on soft flooring
Must be able to pass a background check

Nice To Haves

Experience instructing or coaching climbing in a professional environment preferred

Responsibilities

Represent and live BP’s values - driving instruction with these in mind and performing whatever task necessary to create an experience in line with these values
Be in constant pursuit of better understanding climbers through dedicated empathy and a desire to connect with individuals
Create and manage an unparalleled climbing experience by bringing BP’s circuits to life in a way that best exemplifies their benefits while being an advocate for BP’s circuit system and celebrating it in all that you do
Foster community amongst participants
Show up on time, be present, and exist in the right mindset for the program you are facilitating
Display confidence in taking leadership enforcing safety protocol
Maintain calm and composure in the midst of high stress scenarios
Work collaboratively with fellow instructors and Programs Leads to develop and implement climbing and training curriculum
Think critically about program logistics - ensuring the best experience for BP guests and promoting the growth of the program
Regularly manage groups of adults of varying experience levels and curate excellent learning environments in a busy climbing environment
Collaborate with local and Support team leadership to meet the needs of the local community and further develop the local and global BP Adult Climbing Instruction Program
Maintain an excellent relationship with the General Manager, Head Routesetter, and Program Lead - providing feedback and taking direction when necessary
Maintain a climbing instruction product that meets the standards and expectations of the General Manager and Program Lead - tracking and reporting on these metrics as requested
Design and maintain high standards for a clean, professional appearance and presentation of self
Spend adequate time interacting with the local community in order to gather feedback and assess the impact of the work being performed.
Stay up to date with the latest climbing training methodologies and maintain an active curiosity about the climbing industry and innovation