Instructional Technology Specialist

KIPP DC • Washington, DC

4d • $86,280 - $93,782 • Hybrid

About The Position

The Instructional Technology Specialist role is an integral part of the Academic team, ensuring that our schools are effectively implementing instructional technology. This full-time role, based at HDQ, requires occasional flexibility and involves developing training and resources for instructional technology programs, delivering live and asynchronous trainings, and supporting schools in implementing personalized learning programs, assessment platform support, and an educator growth platform. The position is expected to start on August 15th.

Requirements

• Bachelor’s degree required
• A minimum of 5 years of experience in K12 education required (instructional or technology roles preferred), including at least 3 years of classroom teaching experience with a track record of successful use of blended learning programs and tools and strong student achievement
• Passion for data, technology, and blended learning, with experience teaching with technology and supporting or managing these programs in an educational institution
• Outstanding attention to detail and proactive iteration mindset
• Enthusiasm for working in schools
• Ability to lift 10 pounds
• Ability to stand frequently
• Ability to travel across KIPP DC schools
• Prolonged periods of sedentary work
• Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child's potential for success and prioritizing students, schools, and the essential role of families.
• Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.
• Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.
• Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style.
• Teamwork: Contributes to a supportive team culture, fostering diverse work styles and maintaining a high performance standard.
• Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.
• Cultural Humility: Advances KIPP DC’s commitment to anti-racism by creating a diverse, equitable, and inclusive environment for all stakeholders.
• Continuous Learning: Commits to continuous learning through feedback, self reflection, humility, and action.

Nice To Haves

• Advanced degree
• 2+ years of instructional coaching or district administration roles
• Successful project management experience in previous positions required, use of project/work management tools
• Experience with some of the following ed tech Content programs including Accelerated Reader, i-Ready, Lexia, ST Math, and Waterford
• Tools including Canvas, Google Workspace for Education, Hapara, Nearpod, and Torsh
• Devices including Chromebooks, iPads, and MacBooks
• Back-end tools including Clever, Google Sites, and Zendesk a plus
• Certifications including project management, ISTE Certification for Educators, Google Certified Educators, etc.

Responsibilities

• Develop and facilitate training strategy throughout the year, taking ownership of the training cycle for selected instructional technology platforms.
• Collaborate with outside vendors to craft top-tier training for all products.
• Proactively identify training needs and updates required due to product UI changes; ensure all trainings are kept current.
• Lead the integration of instructional technology products through 1-on-1 meetings, group meetings, office hours, in-classroom coaching, and trainings.
• Lead teachers, leaders, and coaches to deeply understand the opportunities products provide, data available from products that can inform instruction, and best practices.
• Support large scale adoption of new products across the organization.
• Coordinate with all relevant teams, monitor progress, and support implementation.
• Lead the pilot programs for innovative instructional technology opportunities (P3).
• Support efficacy data studies to determine if the product is impactful and should be adopted.
• Create, update, curate, manage, and share 1-pagers, screencasts, videos, gifs, graphic organizers, etc. for teachers, leaders, and coaches for products in the PLP.
• Proactively seek out needs in product implementations and provide resources to prevent problems and address needs.
• Reactively create additional resources based on incoming requests, repeated questions, and Zendesk tickets.
• Strategically manage existing internal website, instructional technology Resource Center (ITRC), as a dynamic knowledge hub throughout the year, including maintaining the ITRC with up-to-date resources for all programs.
• Establish the ITRC as the go-to resource for teachers, leaders, and coaches seeking information or resources for any program within the PLP.
• Facilitate connections between ITRC and Central Resource Center (CRC), as well as develop exclusive resources for the CRC.
• Ensure an intuitive and user-friendly interface for the ITRC (UI/UX design).
• Design and publish recorded webinars and other training resources for asynchronous, 24/7 accessibility to all users.
• Serve as level 1 tech support for all products in the portfolio and as point of contact for all teachers and staff (approximately 1,200 end users) via Zendesk tickets, emails, Slack messages, and calls.
• Support other teams, including data analysts and student support, in resolving issues with their products and developing resources to support their end users.
• Work with end users, schools, and vendors to solve problems, update integrations, request needed features, and beta test improvements.
• Proactively improve macros and tools in Zendesk in response to qualitative and quantitative data.

Benefits

• medical, dental, and vision insurances
• various voluntary benefits
• employer paid benefits such as short term disability, long term disability, life insurance, and a membership to One Medical
• 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level