Instructional Technologist & Faculty Support

NATIONAL COLLEGE OF BUSINESS & TECHNOLOGY•Orlando, FL

About The Position

Northbridge University is seeking for a Instructional Technologist and Faculty Support. The Instructional Technologist and Faculty Support (ITFS) role primary focus is on the technology used to deliver education and support the technical infrastructure for teaching and learning. The ITFS is crucial in providing assistance with the management of (Learning Management System & multimedia tools) LMS functions, supporting curriculum development, and facilitating faculty training. This individual will attend various academic and faculty development meetings, including course scheduling, curriculum development, and CTL (Center for Teaching and Learning) sessions. They will assist with specific LMS functions across multiple Canvas instances, provide training, and manage vendor relationships, and support faculty and students in utilizing various educational platforms.

Requirements

Adaptability- Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment.
Quality- Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services
Results Driven- Defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement
Teamwork- Accountable to team, works to meet established deliverables, appreciates view of team members, respectful
Communication Skills- Possesses effective communication skills: oral, written, and listening.
Computer Skills- Skilled with computers, takes advantage of new technology, learns new tools quickly, uses technology to enhance job performance.
Bachelor’s degree in education, Instructional Technology/Design, or related field preferred.
3+ years of experience in LMS support, academic operations, or curriculum development.
Proficiency with platforms such as SIS/ CampusNexus, Canvas LMS, DropOut Detective, Attendance Tracker, student portal, and other educational technologies.

Responsibilities

Assist with the management of multiple Canvas LMS instances including posting global announcements, verifying course content and resources, and ensuring compliance with language and templates.
Provides support in managing faculty and student access, and assist in assigning and coordinating Teaching Assistants (TAs) and TA Champions.
Offers assistance with Canvas Tools, DropOut Detective, BigBlueButton, TurnItIn, and other integrated technologies.
Assists in maintaining relationships with educational vendors such as Cengage Unlimited, Pearson, McGraw Hill, uCertify, VitalSource, Elsevier, and Wiley.
Collaborates with vendors and coordinate product training sessions for curriculum development teams.
Supports LMS integration with platforms such as CNOWv2, MindTap, WebAssign, and Connect.
Assists in generating product usage reports, tracking purchase orders, acquiring VBID numbers for single sign-on, and managing distribution codes for resources.
Provides training to Academic Leaders, Subject Matter Experts, Student Support, and Faculty on using LMS platforms and specific tools like BigBlueButton, TurnItIn, and Canvas functionalities.
Attends and contributes to course development meetings, assist with scheduling SMEs (Subject Matter Experts), and support course revision workload management.