Epic Instructional Systems Designer- 40hr

Connecticut Children's Medical Center•Hartford, CT

42d

About The Position

The Instructional Systems Designer is a fully experienced professional with the skillset or knowledge to work with minimal supervision. They are capable of serving as a trainer and mentor to junior and mid-level staff. This role requires the ability to design and develop instructional material for customer training courses that support the organization. The individual must demonstrate and utilize effective needs analysis, project management, course development, and evaluation skills to independently develop entry and advanced level courses for both internal and external audiences. Proficiency in understanding computer systems, applications, and interfaces is essential. The role also requires proficiency in data gathering techniques and the ability to devise, design, and communicate systems solutions to client issues and problems of medium complexity. An intermediate understanding of Connecticut Children’s business functions is necessary. Specialized knowledge in a specific application/computer system such as Captivate, Lectora, or Dreamweaver may be required. This position involves creating detailed work-related specifications, system design documentation, procedures, process and data flows, and project and change management plans. Effective communication with clients and colleagues, along with proficient analytical skills, is expected.

Requirements

BA/BS/AS Degree in Information Systems or related field, or equivalent demonstrated work experience will be considered in lieu of formal education.
EPIC certifications in one or more applications and TED, i.e. Willow, ADT, ASAP, etc.
One or more professional certifications/fellowships, i.e. American Society for Training and Development (ASTD) and/or Society for Human Resource Management (SHRM)
Other relevant Healthcare IS or IS system certification, i.e. Cerner, Lawson, SAP, Microsoft, etc.
Policies and procedures related to functional units supported.
Inter-relationships between functional areas.
Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio, Outlook).
Cross application/system workflow and data relationships is required.
Attention to detail.
Presentation skills.
Strong communication & follow-up skills.
Project and time management.
Ability to multi-task.
Handle a fast paced, high-volume environment.
Work in a team environment alongside multiple disciplines.
Provide guidance and training to peers.

Nice To Haves

3 to 5 years, IT, Healthcare or related experience in a training capacity preferred.
Project development life cycle methodologies desired.

Responsibilities

Delivers content clearly and concisely in accordance with established training program objectives and parameters and coaches and motivates students.
Applies adult learning principles in order to accommodate students' different learning needs and styles.
Provides training via a variety of delivery methods including classroom, WebEx, one-on-one, and material-based.
Utilizes proper security methods to verify each student's role and approved access to relevant training and production environments.
Develops training exercises and tests to evaluate students' skills and progress and provides individual feedback to each student and his/her supervisor(s).
Develops systems to track performance and effectiveness of training programs and provides feedback to internal clients.
Makes recommendations concerning usability, integration, and support of various programs and applications.
Designs, develops, coordinates, and conducts training classes and materials on various programs and applications for staff members with a range of needs and personal skill sets, both clinical and non-clinical, in a variety of settings and locations.
Collaborates with Training Project Managers on training initiatives and with instructional technologists to design, develop, and validate e-learning.
Collaborates with leadership and management to establish productive working relationships with analysts, management, subject matter experts, end users, and vendor(s).
Keeps current in methodology and technology developments, recommends improvements and modifications, and works to incorporate them.
Works closely with Training Project Manager to establish and execute tasks, plans, and processes.
Works to promote training program awareness and integration across projects, departments, and the organization.
Mentors Levels and provides input regarding performance evaluations.