The Instructional Design and Development Branch (IDDB) assists with identifying the source of the problem, recommends strategies for closing knowledge and performance gaps, and builds a full range of creative solutions ranging from infographics and job aids to microlearning and instructor-led courses. This Instructional System Specialist position is located at Training and Development- Training Operations Division, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Provides advice and recommendations to management regarding the processes used to analyze, design, develop, implement, and evaluate both traditional and innovative education and training solutions. Creates performance improvement interventions to include interactive media and courseware using rapid development tools. Develops innovative interventions to solve performance problems using instructional processes and researches and develops new programs for distribution via web based, classroom, and other formats. Conducts analysis of training requests to verify identified training needs, recommends possible training solutions, and develops effective and innovative training interventions to performance problems. Collaborates with Subject Matter Experts (SMEs) on various training development projects where specific technical knowledge is necessary. Contacts are internal and external to TSA. Provide advice and guidance on the application of policies and procedures. Performs other duties as assigned. Please note : The major duties described above reflect the full performance level of this position. Typically, the lower pay band (H band) performs the same duties but will receive more guidance and training, and the project or work assignments may be less complex.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree