About The Position

The Instructional Support Student Assistant supports faculty, staff, administrators, and students in an academic setting. The role helps enhance the learning environment through assistance with course materials, lab activities, and tutoring, while providing an opportunity to develop subject knowledge and teaching and mentoring skills. The position is a work-study role at the Performing Arts department in Brookhaven. Work is on-site; after six months, some positions may be eligible to apply for a hybrid arrangement, subject to job responsibilities, operational needs, supervisor approval, and Dallas College policy. The student assistant provides customer service and team support, attends work regularly and punctually, completes required training and professional development, and supports the College's mission, values, goals, and principles. Other duties may be assigned by the supervisor. The work schedule is flexible and coordinated with the department supervisor and the student's academic schedule, typically up to 19.5 hours per week. The stated hourly rate is $23.78.

Requirements

  • Be an undergraduate student awarded federal work-study funds in the financial aid package.
  • Meet Dallas College Satisfactory Academic Progress standards.
  • Be enrolled and certified in at least six hours (half time) for Fall, Spring, and Summer semesters.
  • Be classified by the institution as a Texas resident.
  • Have completed a FAFSA or TASFA.
  • Be registered with Selective Service or be exempt.
  • Demonstrate financial need through the financial aid application process.
  • Be enrolled in an eligible program for at least six credit hours in a plan leading to a degree or certification.
  • Not receive an athletic scholarship requiring participation in an intercollegiate sport during any semester Texas College Work Study is awarded.
  • Not be enrolled in a seminary or other program leading to ordination, licensure to preach for a religious sect, or membership in a religious order.
  • Pass a criminal background check; background checks are required for all work-study positions.
  • Not owe back child support to the Texas Attorney General's Office.
  • Have no prior institutional balance or blocks.
  • Have transportation to off-campus worksites.
  • Complete required Dallas College professional development training hours.

Nice To Haves

  • Currently be enrolled as a student in good standing at the College and eligible for Texas Work-Study.
  • Strong interpersonal and communication skills and a commitment to excellent customer service.
  • Ability to follow verbal and written instructions accurately and efficiently.
  • Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
  • Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
  • Basic technology skills related to the work area and above-average knowledge of equipment and/or regulations in the assigned academic area.
  • Completion of relevant coursework related to the department's function, such as Information Systems, Human Resources, Office Administration, or major-related coursework.
  • Ability to exercise judgment when performing routine tasks and selecting appropriate procedures.
  • Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

  • Provide direct support in academic labs and classrooms, including setup, organization, and assistance with general student needs.
  • Address discipline-specific student questions and provide clarification and guidance about course material or lab assignments.
  • Complete required Tutoring Certification after hire and provide individual or group tutoring in specific discipline areas or lab subjects.
  • Provide technical assistance with institution-specific learning platforms, software, and instructional equipment.
  • Provide excellent customer service to students, faculty, staff, and campus visitors.
  • Support colleagues and contribute to a collaborative work environment.
  • Attend work regularly and punctually, following the assigned work schedule.
  • Complete required training and professional development sessions.
  • Support the College's mission, values, goals, and principles.
  • Perform additional duties and responsibilities as assigned by the supervisor.
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