Performing Arts Center, Audience Services - Student Assistant

California State University, San Bernardino•San Bernardino, CA
•Onsite

About The Position

Under direct supervision of the Executive Director, the student assistant supports the Performing Arts Center box office and ushering operations. This role involves assisting with ticket sales, will-call services, audience seating, providing event information, managing social media, assisting patrons, and adhering to venue access procedures. The goal is to ensure efficient customer service and promote a safe, welcoming, and organized experience for all attendees of performances and events.

Requirements

  • Ability to learn and perform assigned work
  • Ability to follow oral instructions
  • Ability to work cooperatively with faculty, staff, and other students
  • Ability to communicate effectively with all levels
  • Ability to read and write English at a level appropriate to the position
  • Admission or registration as a CSU student
  • Maintain a 2.0 G.P.A. or greater per semester and cumulative
  • Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
  • International students must have full-time enrollment at CSUSB (12 units undergraduate; 6 units graduate)
  • Eligible to work in the United States
  • Possession of a Social Security Card for payroll

Nice To Haves

  • Multilingual, preferably Spanish
  • Reliable, dependable, and punctual
  • Possess high ethical and confidentiality standards
  • Understand and perform proper ushering etiquette
  • Ability to take initiative in projects assigned by the Box Office Manager

Responsibilities

  • Assisting with ticket sales
  • Providing will-call services
  • Assisting with audience seating
  • Providing event information
  • Managing social media
  • Assisting patrons
  • Adhering to venue access procedures

Benefits

  • Student Employment Anticipated Hiring Range: $16.90 per hour
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