Instructional Program Designer

NiSource•Columbus, OH
•$69,900 - $105,000

About The Position

The Instructional Program Designer oversees and provides subject matter expertise in designing, developing, and maintaining technical and safety programs, curricula, and materials for NiSource Gas Distribution Operations. The role builds relationships with internal customers to analyze performance problems and design solutions. It conducts needs and job task analyses and supports the design, development, implementation, and evaluation of training courses, curricula, and materials. The position may be located at any office with available space within the NiSource service territory and requires travel to business unit locations, up to 25%.

Requirements

  • Bachelor's degree in Instructional Design or 3+ years of experience in a training, teaching, or instructional design position.
  • Strong oral and written communication skills.
  • Ability to manage multiple projects simultaneously.
  • Ability to prepare and deliver presentations using digital technology.
  • Ability to use computer hardware such as scanners, digital cameras, and video recorders to incorporate visual images into training materials.
  • Ability to use Adobe software to create training materials, write reports, and keep records.
  • Ability to use digital photography and/or drawing software to create graphics for training materials.
  • Ability to interact effectively with clients and coworkers.
  • Willingness to travel up to 25%.
  • Familiarity with OSHA standards.
  • Knowledge of DOT Operator Qualifications.
  • Knowledge of gas distribution plant and service activities.
  • Knowledge of electric and transmission activities.
  • Knowledge of policies and procedures.
  • Valid driver's license.
  • Must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Nice To Haves

  • Experience with Adobe Creative Cloud applications.
  • Experience with Xyleme.
  • Experience with LMS systems or design tools such as Lectura, Captivate, Moodle, or Blackboard.

Responsibilities

  • Monitor and update existing curriculum to reflect changes in operating standards and procedures.
  • Oversee communication and implementation of curriculum changes in third-party contractor modules.
  • Conduct internal training needs analyses.
  • Develop written and performance-based assessment tools to measure achievement of learning objectives.
  • Design and develop training programs and exercises for the varying needs of the organization.
  • Assess and listen to clients to understand and anticipate their needs and determine priorities in the context of the enterprise.
  • Design and develop instructor-led training materials and online computer-based training materials.
  • Observe training and testing programs and review and revise materials based on instructor and participant feedback.
  • Travel to NiSource business unit locations to learn about training needs and improvement opportunities from leaders and front-line workers.
  • Design and develop evaluation tools to monitor the effectiveness and applicability of training activities and materials.
  • Stay current on industry trends and new technologies and apply that knowledge to improve existing training solutions.
  • Plan and organize instructional design projects to ensure timely completion.
  • Serve as liaison with instructors on projects involving the development and revision of training materials.
  • Perform other duties related to developing and designing training materials and activities as assigned by the Leader, Instructional Design.
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