Instructional Designer, Office of Online Education

Wake Forest University•Winston-Salem, NC
•Hybrid

About The Position

As an instructional designer in the Office of Online Education, you will collaborate and lead teams of faculty and staff in designing high-quality online and blended learning experiences across schools, programs, and departments at Wake Forest University. Working closely with faculty and staff colleagues, you will consult on instructional activities; evaluate educational technologies and teaching practices; manage course design projects; build courses in the Learning Management System (LMS), collaborate with faculty on the design and delivery of their courses; design faculty development experiences; and contribute to related work on special projects, as needed.

Requirements

  • A bachelor’s degree in relevant discipline (e.g., education, instructional design, learning sciences, curriculum and planning, educational technology, design thinking) and at least 2 years of relevant experience.
  • A minimum of 2 years of professional experience in instructional design working with credit-bearing courses in higher education.
  • A demonstrated ability in at least one Learning Management System and additional learning technologies relevant to online instruction in higher education.
  • Strong and comprehensive oral, written, and interpersonal skills that enable one to collaborate effectively with multiple constituencies in a fast-paced, dynamic work environment.

Nice To Haves

  • A master’s degree in relevant disciplines (e.g., education, instructional design, learning sciences, curriculum and planning, educational technology, design thinking).
  • Experience developing courses in the Canvas learning management system.
  • Experience conducting quality assurance reviews around the design and delivery of new and existing online courses using internal or external standards.
  • Intermediate or advanced skills in website design, graphic design, analytics software, and/or video editing and production.

Responsibilities

  • Ensure instructional integrity of the course development projects through a method of systematic design and clear course standards and objectives.
  • Provide recommendations for interface design, sequencing of instruction, use of assessments, and online interactive activities.
  • Serve as project manager for online and blended course development, coordinating course teams, including instructors, relevant academic support staff, and multimedia specialists, ensuring timely delivery of high-quality products.
  • Build out learner-friendly course experiences using Wake Forest’s online course platforms and learning technologies.
  • Support faculty during the delivery of their online courses, identifying and resolving instructional issues that occur while a course or project is active.
  • Identify and develop instructional best practices for online and blended learning environments.
  • Contribute to a transparent and equitable organizational culture where ethical and equity policies and practices are understood and lived out by all staff.
  • Consult with faculty on the effective use of instructional design strategies, web-based resources, multimedia technologies, and instructional software to improve teaching for online delivery.
  • Research and evaluate new and emerging technologies, instructional design theories, and approaches and policies for potential application to instructional opportunities.
  • Evaluate the instructional effectiveness of programs, courses, and training products using new and existing standards.
  • Support constituent groups served by online education at the university through training, on-demand help guides, and secondary technical support.
  • Propose and contribute to special projects that support educational goals of various schools or programs and align with the Office’s work on campus.
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