Instructional Designer

MedAmerica•Sacramento, CA

2h•$64,970 - $81,215•Remote

About The Position

The Instructional Designer designs and develops engaging, accessible, learner-centered learning solutions that support enterprise education, organizational initiatives, knowledge transfer, and performance. The role analyzes learning and performance needs, identifies audiences, desired outcomes, root causes, and skill gaps, and recommends appropriate learning or performance-support solutions. It translates complex information into clear learning experiences through research and collaboration with subject-matter experts and stakeholders. The position develops learning across modalities, including eLearning, instructor-led and virtual learning, blended programs, job aids, microlearning, simulations, assessments, video, communications, and other performance-support resources. It creates objectives, instructional strategies, storyboards, scripts, prototypes, practice activities, assessments, and evaluation approaches aligned to intended outcomes. The role applies instructional design, adult-learning, accessibility, usability, content-governance, and brand standards, and uses approved AI-enabled tools responsibly. It also conducts quality assurance and user testing, develops or refreshes multimedia assets, and improves or retires learning materials based on feedback, data, and business needs. The Instructional Designer independently manages assigned projects from planning through implementation, coordinating scope, timelines, milestones, reviews, approvals, dependencies, risks, and deliverables. The role collaborates with SMEs, stakeholders, and team members; communicates recommendations and project status; participates in peer review and knowledge sharing; and contributes to improvements in processes, tools, templates, and workflows. It may also manage courses and curricula in the LMS, troubleshoot course-level issues, support LMS testing and learner assignments, and maintain related documentation and SOPs.

Requirements

Bachelor’s degree in instructional design, education, business, communications, or a related field, or an equivalent combination of education and relevant work experience.
At least 2 years of experience in instructional design or learning content development, with related experience such as technical writing/editing, digital content, multimedia development, or content governance.
Experience applying adult-learning theory, learning science, instructional design principles, and fit-for-purpose methodologies such as ADDIE, SAM, or backward design throughout the learning-development lifecycle.
Experience conducting learning and performance needs analyses, defining measurable learning objectives, recommending learning or performance-support solutions, and evaluating learning effectiveness.
Experience designing and developing engaging, accessible learning across multiple modalities, including e-learning, instructor-led or virtual instructor-led training, job aids, performance-support resources, and interactive multimedia.
Experience partnering with subject-matter experts and stakeholders to gather requirements, translate complex information into clear and actionable learning content, incorporate feedback, and move projects through review and approval.
Experience managing learning projects from planning through implementation, including scope, timelines, deliverables, stakeholder communication, and competing priorities.
Experience working with an LMS, including uploading and managing content, supporting course assignments, tracking learner completion, and assisting with course administration.
Proficiency in Articulate 360, including Storyline and Rise, with the ability to develop, update, test, and troubleshoot interactive digital learning content.
Working knowledge of and ability to apply accessible and inclusive learning-design principles and applicable standards, including captions, alternative text, color contrast, keyboard accessibility, and accessible documents.
Strong knowledge of adult-learning principles, instructional design methodologies, learner-experience design, learning science, and performance-based learning.
Ability to analyze business, performance, and learning needs; identify root causes; determine when training is appropriate; and recommend practical learning or performance-support solutions.
Ability to translate complex, technical, or specialized information into clear, concise, engaging, learner-centered content for varied audiences.
Ability to develop measurable learning objectives and align instructional strategies, content, practice, assessments, and evaluation methods with desired learning and performance outcomes.
Ability to design accessible and inclusive learning experiences by applying applicable accessibility standards and best practices across learning content and digital media.
Strong project-management and organizational skills, including managing multiple projects and priorities, establishing timelines, coordinating reviews, identifying risks and dependencies, communicating status, and meeting deadlines.
Strong collaboration, consultation, and communication skills, including partnering effectively with SMEs, stakeholders, and team members; facilitating productive discussions; incorporating feedback; and communicating recommendations clearly.
Proficiency with LMS, multimedia, collaboration, documentation, project-management, and productivity tools, including Microsoft 365 applications such as Word, PowerPoint, Excel, Outlook, Teams, and SharePoint.
Ability to use learner feedback, assessment results, stakeholder input, and available learning and performance data to evaluate effectiveness and continuously improve learning solutions.
Demonstrates the judgment, validation, confidentiality, and human-review practices required for responsible use of tools.
Ability to work independently with initiative and sound judgment while contributing to a collaborative team environment through knowledge sharing, peer review, constructive feedback, and continuous improvement.

Nice To Haves

Experience applying WCAG and accessibility standards to e-learning and digital learning content.
Experience with Adobe Creative Cloud or comparable digital-media editing tools.
Experience using learning analytics, learner feedback, assessment data, or performance data to improve learning solutions.
Experience with learning-platform reporting, course lifecycle management, or LMS quality assurance.
A portfolio demonstrating learner-centered, accessible learning solutions across more than one modality.

Responsibilities

Analyze learning and performance needs to identify audience requirements, desired performance, root causes, skill gaps, and appropriate learning or performance-support solutions.
Design, develop, and customize accessible learning across eLearning, instructor-led and virtual learning, blended programs, job aids, microlearning, simulations, assessments, video, communications, and other formats.
Research and collaborate with SMEs and stakeholders to translate complex content into clear, accurate, engaging, learner-centered experiences.
Develop measurable learning objectives, instructional strategies, storyboards, scripts, prototypes, practice activities, assessments, and evaluation approaches aligned with performance outcomes.
Apply instructional design and adult-learning principles, learning science, usability, accessibility, content-governance, and brand/design standards; use approved AI-enabled tools responsibly.
Conduct quality assurance and user testing to identify and resolve content, accessibility, usability, and functionality issues before implementation.
Create and edit multimedia assets and refresh, improve, or retire learning assets based on feedback, data, content changes, and business needs.
Share design approaches, tools, lessons learned, and work in progress; participate in peer reviews and provide and incorporate constructive feedback.
Apply established instructional design standards and recommend improvements to templates, guidance, workflows, and best practices.
Manage assigned learning projects, including scope, timelines, milestones, stakeholder reviews, approvals, dependencies, risks, and deliverables; balance competing priorities while maintaining quality and responsiveness.
Identify opportunities to improve learning experiences, development processes, tools, templates, team workflows, and learner experience through learning technologies, automation, and approved AI-enabled tools.
Contribute instructional design and digital-content expertise to pilots, cross-functional projects, technology testing, and improvement initiatives within assigned scope.
Partner with SMEs and stakeholders to clarify performance needs, desired outcomes, audience requirements, and project expectations; recommend appropriate training, performance-support, or non-training solutions.
Advise stakeholders on learning strategy, modality selection, learner experience, accessibility, and implementation considerations; communicate recommendations, tradeoffs, progress, risks, and decisions clearly.
Build productive relationships with internal partners and represent Learning & Development professionally.
Manage, independently or with the LMS Administrator, uploading, testing, updating, maintaining, and retiring courses and curricula according to established standards and processes.
Troubleshoot course-level LMS functionality, navigation, tracking, completion, and learner-experience issues; support testing of LMS updates and features and escalate system-level issues to the LMS Administrator as appropriate.
Partner with the LMS Administrator and stakeholders to support learner assignments and course delivery, and develop or maintain SOPs and documentation related to instructional design processes and LMS interactions.

Benefits

Superior health plan options.
Dental, vision, HSA/FSA, life, and AD&D coverage.
401(k) retirement savings plan with a $1.20 match for every dollar up to 6%, plus discretionary profit-sharing contributions; eligible January following 18 months of service.
Generous paid time off starting at 3–4 weeks annually.
Student loan refinancing discounts.
Professional and Career Development Program.
EAP and travel assistance.
Wellness program, including monthly wellness events and programs such as yoga and HIIT classes.
Flexible work hours.
Trainings to support and advance professional growth.
Virtual meet-and-greets, events, seminars, team-building activities, and opportunities to attend Vituity community events.
Annual corporate Success Sharing bonus program based on company annual performance.