Instructional Designer

Reliable Controls • Victoria, BC

26d • $70,000 - $76,500 • Hybrid

About The Position

As an Instructional Designer, you will be responsible for driving the instructional design strategy and framework for training programs, ensuring the delivery of effective learning experiences. You’ll focus on conducting needs analyses, designing comprehensive learning solutions, and translating complex subject matter into clear, impactful training. Your work will span across teams including Sales, Technical Communications, and R&D. Reporting to the Training Manager, you will help bridge the gap between content expertise and learning design, enabling the organization to build high-quality training that supports product adoption and business goals.

Requirements

• 2+ years of relevant instructional design experience, ideally in a technical or software-focused environment
• A degree in Instructional Design, Educational Technology, or a related field.
• A strong understanding of adult learning principles and instructional design models (e.g., ADDIE, SAM).
• Experience developing eLearning using tools such as Articulate Storyline and Rise, along with multimedia content creation (e.g., video, graphics)
• Strong technical proficiency with tools such as Miro, PowerPoint, and other instructional design technologies
• Excellent written and verbal communication skills, with the ability to translate complex technical information into clear, engaging content
• Strong project management skills, with the ability to work independently, manage multiple priorities, and meet deadlines
• A collaborative, curious, and growth-oriented mindset, with openness to feedback and a willingness to learn and adapt

Nice To Haves

• Are an enthusiastic, innovative individual who cares about sustainability
• Look for ways to have a meaningful impact on your team's work
• Are interested in using devices to control the physical environment, and you're willing to learn our products and industry
• Like a challenge and want to grow professionally
• Are patient and diligent; quality may take longer, but you know it's worth it
• Value a healthy work–life balance; we don't expect you to work overtime or weekends

Responsibilities

• Design and contribute to comprehensive training programs, including e-learning modules, instructor-led courses, and blended learning solutions tailored to various audiences, including technical, sales, and support teams.
• Conduct training needs analyses to identify gaps and opportunities within the organization and work closely with subject matter experts (SMEs) to define learning objectives.
• Implement and analyze training effectiveness through assessments, surveys, and feedback, and continuously improve programs based on data-driven insights.
• Work closely with cross-functional teams, including SMEs, product owners, developers, application engineers, and technical support to translate their knowledge into effective learning experiences.

Benefits

• A competitive extended health and dental plan for you and your family
• A yearly RRSP contribution on the company’s behalf, plus employee contribution matching to support your financial growth
• An annual profit sharing bonus that recognizes your contributions to our growth
• A salary that is based on market data and reviewed annually, with merit increases and cost-of-living adjustments
• We know quality work comes from a balanced life. That’s why we offer generous paid time off and hybrid work options whenever possible.
• Enjoy access to free on-site gyms at both Victoria locations, along with social events nearly every month. Prefer green commuting? You’ll even be paid for choosing sustainable transportation.
• We offer $2,000 per year reimbursement for learning and development related to your role, mentorship from experienced team members, and development pathways to help you grow.
• We celebrate excellence with awards and recognition for both long service and outstanding achievements. At Reliable Controls, success is a team effort, and we make sure it’s shared and celebrated.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees