Instructional Designer

GOLDEN GATE UNIVERSITY•San Francisco, CA
•$74,000 - $78,000•Remote

About The Position

Golden Gate University is seeking an Instructional Designer to design and redevelop courses and programs in D2L Brightspace and Edvisor.ai. The role focuses on active learning, regular and substantive interaction (RSI), and accessible interactive content, including in courses where AI handles grading or enrollment is uncapped. The designer determines where and how instructors engage with students and embeds RSI throughout each course. The position is part of a collaborative remote team working with faculty and university leadership to improve online learning. The team is growing and its processes and responsibilities may evolve, so the designer is expected to take initiative, adapt, contribute expertise, support shared priorities, and help develop team practices. The role also involves applying generative AI in course design and development while validating AI-generated drafts, building courses to university standards, reviewing them before launch, troubleshooting course-level issues, and using course data to recommend improvements.

Requirements

  • Five or more years of instructional design experience, preferably in higher education.
  • Teaching experience, ideally at the college level.
  • Experience designing aligned online courses with active learning and interactive content.
  • Working knowledge of RSI, accessibility standards including WCAG 2.1 AA, and UDL.
  • Hands-on D2L Brightspace experience, including independently building courses.
  • Demonstrated use of generative AI in design and the judgment to validate its output.
  • Strong collaboration, writing, and visual communication skills.
  • Strong organization and project management skills across multiple courses and deadlines.
  • Ability to work well on a small remote team, share learning, and contribute where needed.
  • Flexibility to work with a new team as it develops its processes.
  • Master’s degree in instructional design, educational technology, education, or a related field.

Nice To Haves

  • A second graduate degree or a doctorate.
  • Experience with Edvisor.ai or another AI platform, and with large or uncapped online courses.
  • Quality Matters or formal quality assurance experience.
  • Experience with online programs for working adults.

Responsibilities

  • Design new courses and redevelop existing courses across D2L Brightspace and Edvisor.ai.
  • Review existing courses and determine what to keep, revise, replace, or retire.
  • Develop course content, activities, assessments, and faculty materials, including when source materials are limited.
  • Write course and weekly outcomes and topics, and align them with assessments and activities.
  • Organize content into clear, consistent weekly or modular structures.
  • Design interactive content such as discussions, live sessions, case work, and peer activities.
  • Apply WCAG 2.1 AA and Universal Design for Learning (UDL) principles to provide equitable access and multiple ways to engage.
  • Embed regular and substantive interaction (RSI) in every course, including AI-graded courses.
  • Find and test ways for faculty to interact with students in AI-graded and uncapped courses.
  • Provide faculty presence tools such as feedback templates, weekly touchpoints, and office-hours plans.
  • Use generative AI in design and development and validate every AI draft.
  • Build and maintain courses in Brightspace and Edvisor.ai using GGU templates and design standards.
  • Review courses for usability, accessibility, and quality before launch.
  • Troubleshoot course-level issues and coordinate with LMS support when needed.
  • Partner with faculty and subject matter experts on course goals, content, and priorities.
  • Evaluate courses using student, assessment, and engagement data, and recommend improvements.
  • Manage multiple projects and deadlines.
  • Help write and update standard operating procedures (SOPs).
  • Perform other related duties as assigned.
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