Instructional Designer, HR

Orlando Health•Orlando, FL

About The Position

The Instructional Designer plans, coordinates, conducts, and evaluates training and educational programs for installed corporate applications. The role designs and delivers interactive learning across the organization and develops learning materials and programs for team members, providers, students, and vendors. It applies adult education and learning-design principles to system education, including interactive e-learning and computer-assisted instructional materials. The position works with learning partners and subject-matter experts to assess needs, prepare and review course materials, coordinate knowledge sharing, and support organization-wide system implementations. It also maintains training records, tracks educational outcomes, evaluates program effectiveness, communicates system enhancements and upgrades to a global client base, and recommends process improvements.

Requirements

Bachelor’s degree required; an associate’s degree plus two years of directly related work experience may substitute for the bachelor’s degree, in addition to the experience requirement.
Three years of experience in adult learning or education required.
Proficiency in Microsoft Office applications.
Effective written and verbal communication skills.
Thorough knowledge of learning design and delivery.
Above-average use and knowledge of technological capabilities for media design, development, programming, and advanced image editing for e-learning projects.

Responsibilities

Design and deliver interactive learning across the organization based on key initiatives.
Analyze training needs; develop and administer training plans and procedures; prepare training materials; and conduct courses for team members, providers, students, and vendors.
Develop interactive courseware and computer-assisted instructional materials using commercial authoring and animation software.
Use authoring tools, graphic design tools, and scripting languages to design, create, deploy, and maintain e-learning applications.
Ensure end users use systems as trained, recognize deviations from standard use, and provide staff education.
Conduct train-the-trainer classes for content handoff.
Conduct needs assessments with subject-matter experts and develop learning materials for team members.
Review class materials and enhance or modify classes.
Coordinate knowledge and system sharing with learning professionals.
Develop additional training programs based on organizational needs and maintain mastery of multiple training programs and applications across the organization.
Maintain records of training activities and employee progress, monitor program effectiveness, and document and track educational outcomes.
Communicate with and manage a global client base, including updates about enhancements and system upgrades.
Apply adult education principles to system-education program frameworks and materials.
Participate as a learning program planner for company-wide system implementation projects.
Visit and observe operational job functions as applicable to identify training needs.
Participate in or lead multiple training projects.
Maintain contact with training organizations and associations to stay informed about training developments and courses.
Recommend changes in methods and procedures and participate in customer meetings to exchange routine information.
Complete mandatory Orlando Health education and initiate process-improvement opportunities.
Use office, audio/video, and classroom equipment proficiently.
Design and complete course assessments and measurements.
Maintain regular and punctual attendance and comply with Orlando Health policies and procedures.
Demonstrate a positive attitude and professional appearance, and communicate effectively with learning partners and subject-matter experts.