Instructional Designer-Epic - HaBITTS

Henry Ford Health • Detroit, MI

6h

About The Position

The Instructional Designer is an Epic-certified instructor responsible for training a diverse audience for Henry Ford Health’s implementation of an electronic health record using Epic applications. Under general supervision, the role organizes and conducts moderately complex Epic application training and educational programs, maintains records of training activities, employee progress, and program effectiveness, and works to improve the end-user experience and productivity. The position provides computer-based, workflow-based, and procedural training and completes operational improvement projects. It also provides management oversight for credentialed trainers in the application area, including assisting with recruitment and hiring, coordinating schedules and tasks, and assessing instructional skills and classroom performance. Flexible work hours are required to meet the needs of the user community.

Requirements

• Associate’s degree or equivalent from a two-year college or technical school.
• One to two years of experience with specialized information systems in a clinical healthcare environment and/or one to two years of clinical or healthcare training experience.
• Three to five years of computer-related experience.
• Ability to consistently present scripted training materials to large groups and conduct engaging and effective training for diverse audiences.
• Ability to design educational curricula incorporating operational workflows and policies.
• Strong interpersonal, written, and verbal communication skills.
• Patience and ability to adapt to challenging classroom situations and personalities.
• Strong customer service, people, and organizational skills.
• Ability to maintain energy, adaptability, and flexibility for the project.
• Comfort using Microsoft Office Suite.
• Epic certification is required after hire and must be completed within the first 90 days or based on the first available Epic training.

Nice To Haves

• Bachelor’s degree, preferably in education, instructional design, a clinical field, or an equivalent combination of education and experience.
• Background in Medical Assisting, Nursing, Health Care Administration, Project Management, or Information Technology.
• Instructional design experience.
• Experience with EMR training and/or implementation.
• Knowledge of Henry Ford Health clinical and operational workflows, policies, and procedures.
• Prior knowledge or expertise in training and/or implementing healthcare information technology solutions.
• Epic certification candidate preferred.

Responsibilities

• Organize and conduct Epic application training and educational programs for a diverse audience.
• Provide computer-based, workflow-based, and procedural training.
• Maintain records of training activities, employee progress, and program effectiveness.
• Complete operational improvement projects.
• Provide management oversight for credentialed trainers in the application area.
• Assist with recruiting and hiring credentialed trainers, coordinate their schedules and tasks, and assess their instructional skills and classroom performance.
• Design educational curricula that incorporate operational workflows and policies.
• Present scripted training materials to large groups and conduct engaging, effective sessions for diverse audiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree