Epic Trainer - HaBITTS

Henry Ford Health • Detroit, MI

1d

About The Position

The credentialed trainer provides training to a diverse audience for Henry Ford Health’s implementation of an electronic healthcare record using the EPIC system of applications. The position requires flexible work hours to meet the needs of the user community. Trainers must complete a credentialing process that includes an intensive five-week training program on the applications they will teach, competency checks, teach-backs, and presenting the application to a review panel before credentialing. Strong interpersonal, written, and verbal communication skills are required.

Requirements

• High school diploma or GED equivalent required.
• At least 3–5 years of computer-related experience required.
• One to two years of experience with electronic medical records, information systems, and/or clinical or healthcare training.
• Attend and successfully complete the five-week Trainer Credentialing Program at an HFHS training site.
• Earn at least 80% on the competency exam and successfully present a training topic as part of credentialing.
• Strong interpersonal, written, and verbal communication skills.
• Ability to work variable shifts; training is Monday through Friday, while go-lives may include Saturday or Sunday.

Nice To Haves

• Medical Assisting, Nursing, Health Care Administration, Project Management, or Information Technology background preferred.
• Bachelor’s degree in education, instructional design, a clinical field, or an equivalent combination of education and experience preferred.
• Associate’s degree or equivalent from a two-year college or technical school preferred.
• Instructional design experience preferred.
• Computer-related experience in a medical clinic or training experience in a hospital setting preferred.
• Experience with electronic medical record training and/or implementation is a plus.

Responsibilities

• Provide training on the EPIC system of applications to a diverse user audience.
• Complete the trainer credentialing process, including application training, competency checks, teach-backs, and a presentation before a review panel.
• Work flexible hours to meet the needs of the user community.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED