Instructional Designer

Superlanet•Austin, TX
•Hybrid

About The Position

Superlanet is seeking an Instructional Designer to support a client in Texas. This is an initial three-month contract with a high possibility of extension and a hybrid work arrangement. The role supports faculty, course coordinators, and academic program staff with instructional design, learning technology, and day-to-day academic technology needs. The Instructional Designer is responsible for LMS administration and support, creating instructional and training materials, consulting with faculty, and providing ongoing platform support. The position calls for strong technical knowledge of Canvas LMS and a collaborative, consultative approach to working directly with faculty. The ideal candidate has hands-on Canvas experience, strong instructional content development skills, and experience supporting faculty and academic programs in higher education or health professions education.

Requirements

  • At least 2 years of experience in instructional design, instructional technology, LMS administration, or a related function within higher education or health professions education.
  • Hands-on experience with an LMS, preferably Canvas, including course setup, course copies, enrollment management, gradebook functionality, and instructional design tools.
  • Demonstrated experience developing instructional materials such as video tutorials, user guides, process documentation, walkthroughs, and job aids.
  • Strong faculty-facing communication, consultation, and training delivery skills.
  • Ability to translate technical processes into clear, practical instructions for non-technical users.
  • Strong organizational skills and ability to support multiple courses, faculty members, and academic priorities simultaneously.

Nice To Haves

  • Experience with Canvas LMS in a higher education environment.
  • Experience with assessment platforms and/or course design technologies used within higher education.
  • Familiarity with Microsoft 365, SharePoint, Power Automate, and Microsoft Copilot.
  • Experience supporting an academic medical center, medical school, or health professions education program.
  • Familiarity with digital accessibility standards and accessible instructional design practices.
  • Familiarity with FERPA requirements related to learning management systems, student information, and academic assessment platforms.

Responsibilities

  • Create and manage Canvas LMS course shells, course copies, enrollment configurations, and related course administration, coordinating with university LMS administrators.
  • Design and develop instructional and training materials, including process guides, walkthroughs, instructional videos, job aids, and quick-reference resources for faculty and staff.
  • Train, consult with, and provide day-to-day support to faculty and course coordinators on course design, assignment setup, attendance workflows, gradebook configuration, and other LMS functionality.
  • Manage user accounts in assessment platforms and assist faculty with basic platform functionality and troubleshooting.
  • Deliver LMS and learning technology training to academic coordinators and other stakeholders responsible for course and grade management.
  • Support faculty in effectively using Microsoft 365 and AI-enabled tools for instructional, administrative, and workflow needs.
  • Provide guidance on accessible course design and digital accessibility standards.
  • Maintain instructional documentation, training resources, and knowledge-base content.
  • Collaborate with faculty, academic program staff, and technology teams to identify instructional needs and improve the faculty and learner experience.
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