Instructional Designer

AAA • Costa Mesa, CA

5d • $74,500 - $99,500 • Hybrid

About The Position

The Instructional Designer develops engaging, interactive training content for multiple business lines and markets. The role designs online self-directed courses and virtual and in-person instructor-led courses, including materials for participants and facilitators. It also supports training rollouts and provides train-the-trainer instruction.

The position works with management and subject matter experts on needs analysis and content approvals; creates training scopes, project plans, and storyboards; tracks deadlines and keeps the team informed; and evaluates training impact. The role requires nationwide travel for up to 1–6 weeks at a time to support expanding infrastructure, occasional evening or weekend assignments, and occasional observation of field employees performing their essential duties. This is a hybrid role requiring three days per week in the office, and the employee must live within driving distance of the Costa Mesa Administrative Office.

Requirements

• Strong one-on-one and group presentation and facilitation skills.
• Basic understanding of adult learning theories.
• Basic understanding of instructional design methodologies.
• Excellent verbal and written communication, interpersonal, and relationship-building skills.
• Ability to self-manage and work independently.
• Excellent organizational and time-management skills, including the ability to multitask and manage multiple projects simultaneously.
• Ability to develop content that influences, persuades, and directs learning so employees can succeed in their work environment.
• Research, analytical, problem-solving, questioning, and feedback skills.
• Customer service and sales orientation, with a commitment to quality, responsibility, high work standards, and initiative.
• Advanced knowledge of Microsoft Office software, including Word, Excel, SharePoint, Outlook, PowerPoint, and InfoPath.
• Advanced knowledge of Microsoft Teams video conferencing applications.
• Must reside within driving distance of the Costa Mesa Administrative Office.

Nice To Haves

• Knowledge of Vyond.
• Knowledge of Adobe software, including Photoshop, Acrobat, and Captivate.
• Knowledge of Articulate Storyline.

Responsibilities

• Design content for online self-directed courses and virtual and in-person instructor-led courses, including materials for participants and facilitators.
• Train employees in rollout environments and provide train-the-trainer instruction to instructors.
• Meet with management and subject matter experts to conduct needs analysis and obtain content approvals.
• Create training scopes, project plans, and storyboards for curriculum designs.
• Follow project plans and deadlines and keep the team informed.
• Measure and analyze the impact of designed training.
• Travel nationwide for up to 1–6 weeks at a time to support expanding infrastructure.
• Occasionally work evenings and/or weekends to complete projects.
• Occasionally observe field employees performing their essential job duties.

Benefits

• Medical, dental, and vision coverage.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.
• For full-time positions, eligibility to participate in an incentive program based on organization, team, and personal performance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed