instructional designer

Starbucks • Seattle, WA

9d • Onsite

About The Position

Now Brewing – instructional designer! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
We are looking for an instructional designer who is passionate about developing and managing learning programs at Starbucks!
Are you at your best when working cross-functionally with subject matter experts and stakeholders to determine potential learning solutions? Are you comfortable bringing training solutions to life through end-to-end program and project management? Do you love customer service (Green Apron Service) and creating the best learning experiences for retail teams? If this sounds like you – we invite you to consider joining our team.

Requirements

• Apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
• Apply adult learning theory and instructional design systems with effective application in an agile, fast-paced retail business setting.
• Plan, resource, and monitor the effective delivery of learning solutions.
• Demonstrate knowledge of Starbucks' business strategy and goals and how their work contributes to success.
• Develop learning solutions at the pace of the business.
• Recognize potential problems before they become larger issues; solve problems effectively and follow-up on results.
• Demonstrate excellent and flexible communication and consulting abilities cross-functionally, cross-culturally and across levels.
• Demonstrate the ability to effectively influence others.
• Enable open, frequent, and constructive dialogue between business functions and L&D.
• Exhibit ability to be nimble and navigate ambiguity, while working independently and as part of a team.
• Carefully consider multiple factors before making decisions.
• Demonstrate ability to link business decisions to results; understand Return on Investment (ROI) of decisions/actions.
• Bring 6+ years of experience designing curricula using adult learning principles.
• Bring 4+ years of experience project managing and owning learning programs.
• Bring 2+ years of experience with individual and organizational performance consulting.

Responsibilities

• Consult with cross-functional subject matter experts and stakeholders to complete needs analysis and determine potential learning solutions.
• Recommend innovative approaches for retail learning programs that support the company’s retail operations.
• Collaborate with learning and development team or vendors to develop and design learning solutions.

Benefits

• medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• short-term and long-term disability
• paid parental leave
• family expansion reimbursement
• paid vacation from date of hire
• sick time (accrued at 1 hour for every 25 hours worked)
• eight paid holidays
• two personal days per year
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• student loan management resources
• backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior