Instructional Designer

CACI International•Washington, DC

48d•$78,700 - $165,200•Remote

About The Position

The 9/11 Victim’s Compensation Fund (VCF) Team is undergoing a Transformation effort to optimize processes and systems supporting claims for victims' injuries and losses. This project involves implementing a new operating model, updating policies and procedures, and introducing a new claims processing system called myVCF. The VCF Transformation Project requires resources for designing, developing, and delivering training for both internal and external audiences, with a specific focus on substantive training for VCF staff regarding policies and processes covering the entire claims lifecycle. Additionally, the VCF seeks a resource to design and develop internal and external communication collateral and messaging, ensuring alignment with VCF standards.

Requirements

5 years’ experience as an Instructional Designer/Graphic Designer within a multimedia company or corporate environment.
Bachelor’s degree in relevant field required.
Advanced Adobe Captivate and Adobe Creative Cloud experience.
Ability to rapidly assimilate complex subject matter and translate it into clear, structured, and engaging communication and learning materials that drive understanding and retention.
Excellent organizational, interpersonal, and time-management abilities.
Works effectively with all levels of the organization - both independently and in teams.
Must have advanced Adobe Captivate and Adobe InDesign experience.
Awareness of new technology and training methodologies.

Nice To Haves

Excellent verbal and written communication skills.
Strong attention to detail and ability to ensure accuracy and consistency in design and messaging.

Responsibilities

Serve as a results-driven professional responsible for leading the end-to-end lifecycle of instructional solutions and communication materials to deliver impactful, high-quality learning experiences that advance the mission of the VCF and effectively support its stakeholders.
Evaluate learning needs and performance gaps to design effective instructional solutions.
Develop comprehensive training and communication materials, including but not limited to interactive videos, branching scenarios, learning sprints, flashcards, one-pagers, knowledge checks, email templates, etc.
Analyze existing/provided content to recognize gaps, create learning objectives, and make recommendations to create a framework for development.
Create visual content to effectively convey clear and consistent messaging across all levels of the organization.
Apply knowledge of ADDIE, SAM, Bloom’s Taxonomy, and Adult learning theory.
Collaborate with subject matter experts as required.