Instructional Designer

Pigment • Toronto, ON

1d • $100,000 - $110,000 • Remote

About The Position

Pigment is seeking an experienced Instructional Designer to join their Customer Education team. This role is crucial in developing high-quality learning content for the Pigment Academy, aimed at helping customers master the company's business planning and performance management software. The Instructional Designer will collaborate with subject matter experts to create engaging and effective learning experiences, ultimately driving customer adoption and enabling them to fully utilize the platform's capabilities.

Requirements

• 3+ years of instructional design experience, with a preference for experience in the SaaS and Enterprise Performance Management (EPM) space.
• A strong command of authoring tools such as Articulate Rise, Storyline, Synthesia, Camtasia, and Adobe Captivate.
• Excellent verbal and written communication skills.
• Data-driven and use insights to inform design decisions.
• Highly collaborative and enjoy working with a team to achieve a common goal.

Responsibilities

• Strategize and design comprehensive customer learning programs and certifications for the Pigment Academy by collaborating closely with subject matter experts (SMEs) and key stakeholders.
• Become a Pigment expert and apply core adult learning principles to develop and deliver engaging, high-impact learning experiences across multiple modalities, including e-learning, video, and interactive courses.
• Partner effectively with SMEs to translate their deep product knowledge into clear, accessible customer learning content.
• Manage the end-to-end instructional design lifecycle, from conducting needs analyses and identifying content gaps to developing assessments and evaluating program effectiveness based on business goals.
• Champion content excellence by staying up-to-date with product releases to ensure all customer learning materials reflect the latest features and innovations.
• Stay ahead of the curve by continuously researching the latest trends in learning and development, including AI-powered technologies, to enhance our learning offerings and your own expertise.
• Thrive in our fast-paced environment by effectively managing multiple projects and delivering high-quality work on schedule.

Benefits

• A seat aboard the rocketship!
• A very competitive salary
• Coaching and mentoring to aid your career development
• One company offsite every year
• Brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
• High-end equipment to do your work in the best conditions
• Remote-friendly environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed